A franchisee of Junk King (a Neighborly company, Dwyer Franchising LLC)
National chain · Newton, MANational chain · 84 Bowers St, Newton, MA 02460, USA
Verified record
A crew, a truck, and usually a same-day window — that is the shape of nearly everything customers describe about Junk King's Needham operation. A cellar full of boxes, a couch, a pile shoved under the porch: the work is small residential hauls booked at short notice, several of them finished the same day the team came out to size up the load. It runs from Bowers Street in Newton as a Junk King franchise, part of the Neighborly group. One thing to know before you research further: the Junk King website is the national brand's, with nothing specific to this location on it, so what you can actually learn about this crew comes from its 27 Google ratings, averaging 4.7 and all written in 2026. Crew members get named constantly, which usually means customers dealt with the same people start to finish — Zach, Tyler, Danny, Helder, Manny, Christian, Kyle. Speed and tidiness are the repeated notes: in and out quickly, nothing damaged, the site left clean. One customer in May got an appointment the next day so a cellar clear-out would not sit in the driveway; another in March had everything gone the same day the crew arrived to look at it. Pricing comes up as flexible — a February customer said the team worked with them on the number. Two complaints sit against that, and both are recent. In June, a customer who booked a dumpster for a Friday-to-Monday job said it never arrived in its 8-to-12 window; after calling at 1pm they went through four different people by phone and text without anyone resolving it. In March, another wrote that they were given a price of $2,000 for what they described as an unfinished cleaning. The split is the useful part. The truck-and-crew hauling draws consistent praise; the one logistics failure on record is on the dumpster-rental side. If you are booking a container rather than a haul, pin down the delivery window and get a direct dispatch contact. For a basement or garage pile, take the on-site estimate several customers mention, and agree in writing on exactly what counts as finished.
Needed some junk removed from underneath the porch and my home in West Roxbury. I found junking online and figured to give them a call because I Needed service immediately. It was amazing to find out that they go by and give you an on-site estimate and are willing to clean the junk at the same time. Communication was great and the job they did was even better. Justin and Jason did a phenomenal job, communicated professionally and worked efficiently to get the job done in a timely manner. It would definitely recommend junk King to anyone looking for a cleanup service. Hopefully you’ll be as lucky as me and get just Justin and Jason.!
Great team. They were fast, efficient and priced very fairy. Zach, Tyler and Danny did a great job and I am now stress free with all the junk out of my house.
Guys were great and efficient!
They worked quickly and have great communication. Phenomenal customer service and very kind individuals on top of that. Would highly recommend Junk King! Thank you guys!
Very disappointing experience. Booked a dumpster early last week for Fri-Mon. It was supposed to arrive between 8-12 in the morning but I had to phone at 1:00pm. I talked with 4 different people (phone and text) but no one could help. They then told me that it would arrive between 7-9am this morning. At 9:30 I call and they say that it's not coming. Never any communication from them telling me about delays etc; I always had to contact them. Weekend lost.
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Added 26 new comments, added 36 new photos, established rating 3.9