Kay Generator Company

Kay Generator Company installs and services home standby generators, and its Google page holds 4.7 stars from 54 ratings. A recent customer says Noelle guided them through the process with fast answers on billing despite slow permit responses from their town. That customer says Tony and Troy did the installation in a rainstorm and helped them "edit" a fence so the tank and generator were placed properly. A recent customer reviewing "Kay Electric" says an issue that wasn't the company's responsibility was resolved, so the generator installation was completed on schedule and passed inspection. A recent customer from Trumbull says Kay Generator installed their standby generator. A 2024 customer said David Kay, the owner and engineer, met with them to decide on the logistics. A 2024 reviewer said they shopped around before choosing Kay for a 26KW Generac, and noted that the company also supplies gas tanks and gas connection. A 2025 customer said that after waiting weeks on another generator company, Kay came over within a day, gave a quote and installed a new unit within a week. A 2025 customer said David did not add things to the estimate that they didn't need. A 2023 customer said Kay could do the entire job, including the propane hookup. A recent customer gave one star, saying the company installed undersized gas piping, going by their own research and what the gas company said. A 2025 customer said a semiannual maintenance visit advised replacing their 12-year-old Generac Guardian at a cost of $8,800, and that a second opinion found the problem was a disconnected wire. A 2025 customer said the install was poorly done, the tank tipped because the base was not sufficient, and the company refused to correct it, blaming another company that only delivered the tank.