KENNY'S MASONRY

Kenny's Masonry & Chimney Sweeps is a Norton, Massachusetts chimney and masonry contractor run as a sole proprietorship by owner Kenneth Nicolan, in business since July 2002. The company describes itself as focused on chimney sweeping, repair, and inspection alongside brick and stone masonry work such as patios, walkways, stairs, and chimney cap and liner installation. In reviews posted on Angi between 2011 and 2013, homeowners consistently described a business that responded quickly, showed up on time, and completed chimney and masonry repairs at the price quoted. A 2012 reviewer said Kenny contacted them right away, provided a written quote, and worked out a payment plan, calling both the workmanship and the price outstanding. Several other reviewers from that period praised fast callbacks, tidy cleanup, and reasonable pricing for chimney sweeping and fireplace repair work. That same stretch of reviews also surfaced a few billing-transparency complaints. In an October 2011 review, a homeowner said they were charged $125 for about fifteen minutes of work without a full chimney cleaning. In an August 2011 review, another homeowner said they were charged $90 for an inspection they had not understood they were agreeing to. A November 2011 reviewer, while calling the crew polite and the price fair, said the cosmetic finish on a fireplace crack repair was uneven, with mortar left un-smoothed against white brick. The most recent account on file is a 2022 Houzz review, in which a homeowner said Kenny himself was professional and the job was ultimately completed, but that the two people who arrived to do the work identified themselves as Kenny's relatives and asked for a check written out for the quoted amount. The platform scores for this business conflict sharply with what the reviews themselves say: Angi displays a 0.0-star average across 23 reviews that are overwhelmingly positive in their own text, and Houzz shows 2.0 stars from that single 2022 review. The Better Business Bureau lists the company with an A+ grade, though it is not BBB-accredited, and Houzz's own listing places the business in Foxborough while BBB and Angi both give the same Taunton Avenue address in Norton. This is a long-tenured, locally known chimney and masonry sole proprietorship with a largely positive decade-plus track record through 2013, some recurring billing-clarity complaints from that same period, and a more recent account worth asking about directly — specifically, who will be doing the work and how payment is structured before any check is written.