Verified record
KRG Group is a Westfield property services business that says it has served Massachusetts and Connecticut since 2003. Its website lists landscaping, tree removal, handyman repairs, janitorial cleaning, snow removal, parking lot maintenance, power washing, property management, and related maintenance for residential and commercial properties. It names Springfield, Chicopee, Agawam, Westfield, and other Greater Springfield communities as service towns. HomeAdvisor and Angi each show a 4.2/5 rating from nine reviews. Customers in 2017 and 2020 praised prompt replies, friendly service, and dependable snow work. In a 2022 review, a homeowner said KRG trimmed both hemlock hedges well, while also saying the sides of a 40-year-old rhododendron were cut back more than requested. In a 2021 review, a snow-removal customer said the driveway remained covered the morning after a storm and reported not receiving a return call. Before scheduling, agree on the exact landscaping cuts in writing and confirm how quickly snow will be cleared after a storm. The 2021 reviewer said KRG explained that equipment trouble delayed plowing, but the same account says the promised visit did not happen that night. A 2020 customer described the fees as reasonable, though that is one dated report rather than a current quote. KRG may be a fit for homeowners and property managers looking for landscaping or ongoing property maintenance in the Westfield and Greater Springfield area. Ask for a current estimate, confirm the requested work with the crew, and set a clear service window for time-sensitive snow removal.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from KRG Group. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
Was disappointed with the trimming on my 40-year-old rhody. I only wanted the top trimmed down a good 2 feet but the sides were also trimmed back drastically. I was not home when this was done as I was going through treatment daily at the hospital so if I had been home I would have told them not to trim the sides. They did do a good job trimming my hemlock hedges on both sides of my property.
Did a great job, reliable.
After verifying our continuing relationship, the first snowfall came. Approx. 12 hours after the end of the storm, I contacted them to inquire when my driveway would be plowed. They claimed to have mechanical problems but assured me that they would come sometime that night (it was then 6 pm). The next day, I awoke to find that my driveway was still under a foot of snow. I attempted to contact them, but they never answered the phone, not ever called with an explanation. This was the 3rd year that I had used them. I never got an explanation or an apology for their lack of service and professionalism. I am a 68-year-old senior, who walks with a cane and cannot shovel myself. I need a dependable company...they were NOT.
Very satisfied
Andrew is great. Does an excellent job, and I will recommend to everyone.
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2 changes recorded — last scanned Sep 12, 2026.
Detailed craftsmanship5.0
Responsive communication5.0
Durable stone & block retaining walls4.9