Ladybug Pest Control Services

Ladybug Pest Control Services runs pest and wildlife calls out of North Quincy — mice, wasps, ants, roaches — and what jumps out across 242 Google ratings (a 4.8 average) and a BBB A+ grade is how many reviewers name a specific technician by name rather than just praising 'the company.' It's also a Massachusetts-certified Women Business Enterprise and Disadvantaged Business Enterprise. The reviews read less like a script and more like a running cast of characters — Ronnie, Angie, John, Chris, Christian, Joel, Mitch and KaRon Coleman all turn up repeatedly, each credited with a specific job: wasp entry points sealed under siding, a home mouse-proofed, bait stations that cleared a backyard rodent problem within days, mice and cockroaches cleared from a building. In a 2026 review, one customer called the company 'well organized and established' after using it twice for mice in a two-family Roxbury property, praising the communication while noting, honestly, that pest work in hard-to-reach spots like under kitchen cabinets isn't an exact science. Several customers describe using the company for years — one specifically for four years running an ongoing mouse issue — and multiple reviews credit owner Linda directly alongside the field technicians. Not every account is clean. A 2026 review describes being unable to get a requested monthly spray schedule honored, with unreturned calls and rude phone handling from named staff. In a November 2025 review, a customer says a technician sprayed chemicals across cast-iron stove grates and left the kitchen a mess. A 2024 review describes a company driver sideswiping a customer's vehicle while forcing a way out of a parking garage, then leaving the scene. And in a 2022 review, one customer says a fly infestation was never resolved — Ladybug suggested opening windows and gave fly paper, and a different exterminator ultimately fixed it. For routine ant, mouse, or wasp calls, the volume of specific, technician-credited results is hard to dismiss. Worth confirming upfront: how a job in a tight or sensitive space, like a kitchen or food-prep surface, will be handled, and getting any recurring-service schedule spelled out in writing.