LaurelRock

I couldn’t be more pleased with the entire process of working with this fantastic company! Burt, David, Don, Jon and their team made our vision a reality and exceeded our expectations. Their crew were some of the best I’ve ever had the privilege to work with, they were very meticulous, kind and hard working. I cannot thank each and every one of them enough for taking on our unique project and nailing it! Hats off to Laurel Rock for their spectacular work and the team to back it up! Looking forward to working with them again in the near future. 10/10, highly recommend.

We engaged LaurelRock for a large scale outdoor renovation and were very happy with the results. From concept to build, LaurelRock’s team provided excellent project management, great customer service and high-quality work. Burt DeMarche, the owner, was very involved throughout the whole process and sets the bar high for his team. Our project managers Don and John were amazing, staying on top of all the moving parts of our project, and their construction crew did an excellent job (not to mention they were very kind and courteous). LaurelRock also has a great relationship with their subcontractors, who were responsive and upheld the high standards that LaurelRock is known for. In addition, LaurelRock went above and beyond to meet our deadlines and to follow up after completion to ensure everything met our expectations. We now have an outdoor space that is beautiful, functional, and one that we’ll enjoy for years to come.

Love this company! They are all very nice and helpful when it comes to my ideas and bringing them to life! Highly recommend.

Laurelrock was our landscaping, property maintenance and landscape design firm for several years, until we sold our house. They designed and implemented a significant property redesign, pool installation and re-do of the area around our large house. The level of service, knowledge and implementation they offer is incredible. Highly recommended!

LaurelRock truly does what their slogan says, they deliver "Exceptional Residential Landscapes". We highly recommend LaurelRock to anyone who wants highly competent, customer focused people to deliver top-notch landscaping service of their property. This 5 star rating reflects what you get from a 5 star hotel. More details below for those who want it. I will happily speak to anyone seeking a reference as well. We moved into a newly constructed home in Darien in 2022 and signed a yearly contract with the same landscape contractor who had installed all of the landscaping on this 1.6 acre lot. It looks simple and good. He was very nice, hard-working, and flexible - just not the same caliber as LaurelRock. Within a year, the lawn and shrubs all looked great. But half of the ornamental trees that were planted had died. Our current contractor was unable to explain why and unwilling to replace them. Without an expert assuring me that new trees could survive I was too afraid to replace them anyway - let alone plant more like I wanted to do. After consulting several tree experts and landscaping firms we concluded that LaurelRock had the skills, expertise, and guarantees that we thought were better suited to maintain and further enhance this new property in the ways we envision. What a great decision!! LaurelRock helped us plan and complete the first of our multi-phase enhancement plan and took over the annual maintenance contract, which extended the guarantee on all of the plantings. The design team was fantastic - welcoming my input and offering smart recommendations which included privacy screening trees fronted with layered perennial border gardens to deliver color variety and year-round interest. Easing my concern about the wetland/water management issues which had killed the trees planted in 2021 on the property, they included drainage infrastructure and appropriate irrigation adjustments. When, a couple of the arborvitae just didn't take (to be expected in a project of this scale) they swiftly replaced them at no cost to us. Our neighbors are still complementing us on how good the property looks. We absolutely love it and can't wait for the garden glory to return this Spring. As for the weekly maintenance - it's nothing short of the best. Our lawn doesn't have a weed. You would be hard pressed to find any blades of grass in the garden beds. The ornamental grasses bordering the lawn are not cut up by the trimmers as they had been before. They use zero turn mowers, push mowers with bags for border edges, and string trimmers where needed. The neighbors make fun of my "golf course". The shrub pruning is done meticulously, mostly by hand with pruning shears and pruners. An added bonus is the team's use of battery powered blowers when cleaning up after each mow. No loud blowers each week!! Sometimes we can't even hear the blowers when we are inside and they are cleaning up. Finally, and perhaps best, is the quality of the staff. The crews are all amazingly competent and polite. Even though some of them are challenged to communicate in English, they are always patient and attentive to detail. Since we have one very attentive english speaking property manager who handles every question/concern/request there is no language barrier. Burt, the president is cc'd on most of the email communications. He too is incredibly attentive, available, and customer focused.