Lucy's Hardwood Floors LLC.

Lucy's Hardwood Floors sands, refinishes and installs wood floors, and holds 4.4 stars from 78 Google ratings and 4.6 stars from 424 HomeAdvisor ratings. A recent customer says Lucy responded within 24 hours, gave a quote on the spot, and had the job completed in less than a week. A recent customer says the company refinished 30-year-old, heavily scratched floors, matched the adjoining rooms, and a moisture stain disappeared. A recent customer had the old bedroom carpets ripped out and real wood put down to match the hallway, which took about three days. A 2025 customer said Lucy arrived by ferry on Fishers Island the next day and sent an estimate and schedule from the return ferry. A 2025 customer said Renata, Lucy's office manager, called daily to confirm the appointment. In a 2024 review, a customer said a refinishing job covering three bedrooms and a hallway, including carpet removal and disposal, went from estimate to completion in a week. A 2025 customer said dust was left on the baseboards and walls, a large bag of trash was left behind, and a stain thumbprint on a new front door became a dented scratch mark when scrubbed. In a 2024 review, a customer said the stairs were ruined by the workers sent and that, two years later, no refund had come. A 2023 customer said some areas were stained where they were not supposed to be and others never got sanded, and that an inspector the company sent confirmed it was a mess. In a 2022 review, a customer said the contract called for three coats of oil-based poly, and that water-based poly was used with one coat at most and the floors started peeling right away.