Luiz Tile Llc
Local business · 3 2nd Brook St, Kingston, MA 02364, USA
Their work
15 photosVerified record
- Not rated by the BBB
- 5 customer photosOf completed work
Highlights
- Positive Google average — 5 stars from 5 ratings
- Billing dispute — one review alleges an attempt to re-charge after final payment
- Unconfirmed business identity — possible link to a differently-named Lynn, MA tile business
Luiz Tile LLC, based in Kingston, MA, has a mixed record so far: Google shows a 5-star average from five ratings, while Angi shows 2.8 stars from just two. That gap matters because of what's behind it. One Angi review is a serious integrity complaint — a customer says the company tried to charge again after already receiving final payment — while another calls the work reliable and easy to work with. With only seven ratings total across both platforms, that one billing complaint carries real weight against a still-thin overall history. There's also a name worth double-checking before hiring: a local directory possibly connects owner Luiz to a Lynn, MA tile business operating as "U.S. Tile," with a larger and more positive review history describing careful, communicative tile work — but the address and business name don't match, so it isn't confirmed to be the same operation. Given the small sample and the specific payment complaint, get the final price and payment terms in writing before work starts, and ask directly whether Luiz Tile is connected to any other business name under the same owner.
Read the comments
Most recent comments
- 5.0Mar 26, 2024
I called Luiz as a recommendation from a general contractor I knew who raved about him from other projects. Luiz was quick to respond and come out and walk through the project with me, which was all new vinyl flooring throughout my 1st floor. I really wanted it to just run straight through, but had multiple different surfaces at the time (HW, tile and vinyl). Luiz walked through all the options with me and gave me a great price. He came a few days later and did the whole project in under 2 days, including having to move my furniture from side to side to get it all done. I already have him in mind for my next two projects (including replacing my kitchen countertops, new backsplash and 2nd floor flooring)!<br><br>The work is amazing and all I am waiting for now is my new dark blue cabinets to be installed. DO NOT HESITATE TO CONTACT LUIZ!!!!
— Kim BorgenView on Google Reviews ↗ - 5.0Sep 15, 2023
Phenomenal job by Luiz on our kitchen backspash! Very professional, detail oriented with some great ideas! Luiz is extremely personable and talented. We plan to use Luiz for future projects. Highly recommended!
— John O'BrienView on Google Reviews ↗ - 0.5Jul 1, 2023
Very unprofessional and bad business practice; Tried to charge me again after agreeing upon and receiving final payment. I recommend people having a contact indicating the final payment before starting the job.
— Candice T.View on Angi ↗ - 5.0Jun 1, 2023
Reliable and easy to work with.
— Doreen D.View on Angi ↗ - 5.0May 9, 2023
Luiz did excellent work! He is very responsive, neat, efficient, talented, polite and comfortable to have in your home for work. I feel very comfortable recommending him to anyone.
— Maureen MView on Google Reviews ↗
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Update history
Added 2 new comments, re-analyzed rating 3.9 → 3.3
- behind the score: Billing dispute — one review alleges an attempt to re-charge after final payment
Added 4 new comments, added 15 new photos, established rating 3.6
- behind the score: Thin review history — five ratings is a small base
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Luiz Tile Llc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800