Lux Professional Cleaning Service

Seventy-eight Google ratings, a 5-star average, and not one complaint among them — that is the shape of Lux Professional Cleaning's public record, and the more interesting part is who is writing it. Several customers are not describing a single visit but a relationship: one wrote in December 2024 that Silvana's team had been cleaning her house for 25 years, another that Lux had worked with him for more than a decade, a third that she has used them for over five years. The Leominster crew's bread and butter is the deep clean. Reviewers describe walls, ceilings, floors and everything between; baseboards and ceiling fans; doors, windowsills and spiderwebs cleared out. "When they say deep clean they mean it," one wrote in July 2026. The same job keeps coming back with a different label — a first-time top-to-bottom, a monthly recurring visit, an apartment stripped down for inspection. They get handed the transition jobs too. In an October 2025 review, a homeowner said their general contractor recommended Lux for a post-construction clean and they stayed on as the regular cleaners. In January 2025, another was sent to Silvana by a real-estate agent to make a childhood home show-ready, then kept her for her own house. One 2025 reviewer thanked the team for cleaning around the movers on moving day. Customers name the owner, Silvana, more often than they name the company, and the working details they volunteer are unusually specific for a cleaning service: separate cleaning materials for bathrooms and kitchens, willingness to use a customer's own low-chemical supplies, pet-safe products, and — from that 25-year client — not a single item damaged in a quarter century. Price is the one thing worth pinning down, because customers do not describe it the same way. One July 2026 reviewer put it bluntly: "Not cheap, but you get what you pay for." Others in October 2025 called the pricing great and the cost very fair. That spread probably reflects the difference between a one-time deep clean and a recurring visit, so ask which you are being quoted for. Worth knowing: the written history here is recent even where the relationships are not. The reviews on file run 2024 to 2026, so the decade-plus tenures customers describe are their own accounts rather than anything visible in the public record. If you want a meticulous deep clean — after construction, before a sale, or as a standing monthly — this is a well-reviewed, owner-run choice in north-central Massachusetts. Confirm the scope and the quote for your specific job, and whether you want them using your supplies or theirs.