MaidPro Derry is a locally owned and operated house-cleaning franchise run by Julie Sollinger, serving Derry and surrounding Southern New Hampshire towns including Hudson, Londonderry, Merrimack, Nashua, Pelham, Salem, Windham, Manchester, Hooksett and Atkinson. The company operates under the national MaidPro franchise brand and builds its service around a standardized cleaning checklist covering kitchens, bathrooms, living areas and bedrooms.
The track record is deep, spanning 40 Google reviews from 2021 through 2026, and the recent pattern is strong: 12 reviews in the last six months are almost entirely five-star, with homeowners repeatedly naming the specific cleaners who worked in their home — Rosey, Natalie, Sophia, Skylar and others — and praising them as thorough, punctual, friendly and attentive to detail. Several reviewers describe crews going beyond the basics, staying late to finish a job or cleaning an extra room unprompted, and multiple customers mention returning cleaners by name for repeat visits, a sign of consistent staff assignment that customers value.
The history also includes real, specific complaints worth knowing about. In a 2024 review, a customer described a deep clean where the kitchen and bathroom floors were left with debris and cleaning powder. Another 2024 review described declining consistency after a long-tenured, well-liked cleaner left the company, followed by being charged again eleven months after the customer had cancelled service. In a 2022 review, a customer who hired the company to deep-clean a relative's home for an elderly, mobility-limited uncle said the kitchen sink and countertop were skipped and dust was left on door casings. These are dated, specific accounts rather than a current pattern, but they point to real inconsistency risk when staff changes or when a job is unusually large.
Worth noting: one recent review carries a 2-star rating attached to entirely positive text, a mismatch between the score and the written account that's worth taking with a grain of salt rather than as a genuine complaint.
For a homeowner in the Derry area who wants a recurring or one-time cleaning from a national franchise with a large, active local review base, MaidPro Derry is a reasonable pick — the recent track record is strong, though it's worth asking who your assigned cleaner will be and confirming expectations clearly for a large or first-time deep clean.
