Marathon Moving

Marathon Moving Co. has been moving Massachusetts households since 2000 — 26 years, 35 employees, a base at 146 Will Dr in Canton and a second address on Arlington Street in Boston, with Paul J. Nelson as president. The service list is the full range: local, interstate, cross-country and international relocation, apartment and office moves, packing and unpacking, piano moving, supplies and storage. BBB grades it A+, and it is worth knowing exactly what that grade is. BBB states plainly that customer reviews are not used in calculating the letter grade, and the company is not accredited. The A+ describes BBB's own file, not what the people who hired them said. What those people said is the harder part. Both of the customer reviews on the BBB page are sharply critical — one about a cross-country move handled under the Allied Van Lines banner, the other a flat warning to other consumers. BBB prints both undated and truncated, so neither can be placed in time or read in full. Two accounts is a thin basis for judging a 35-person company, and they are the only customer voices on file — but neither is mild, and no positive account sits beside them. BBB also lists a related business, Piece by Piece Movers, LLC, and the alternate name Marathon Moving Company, Inc. If you take a quote, get in writing who physically handles the goods on a long-distance move, what the valuation coverage actually covers, and exactly how a lost-item claim is filed and paid.