MassTech Roofing & Building
Local business · 260 Washington St, Pembroke, MA 02359, USA
Their work
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Call (781) 232-3585Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 2 reviews in the last 6 monthsNo negatives
- 8 customer photosOf completed work
Highlights
- Full roof replacements — shingle matching and same-day cleanup crews finish fast
- Large addition projects — full ADA-accessible builds completed on schedule
- Google rating — 4.9 stars across 65 reviews, mirrored elsewhere
- BBB accredited — A+ rating from the Better Business Bureau
- Years-in-business claim — site says 30 years, BBB shows a 2009 start
- Recent review volume — only two Google reviews in the past six months
MassTech Roofing & Building works out of Pembroke, handling everything from full roof tear-offs to sizable home additions across Greater Boston and the South Shore. The company says it's been doing this for three decades, though BBB registration records list a 2009 start and name Costi Serban as owner — worth asking about directly, since the two numbers don't match. On Google, the company holds 4.9 stars across 65 reviews, and that number isn't an outlier: independent directories echo it, with Birdeye showing 4.7 across 67 reviews and HomeSpotHQ 4.9 across 61. The pattern goes back further too — 26 reviews spread across six different sites since 2021, without a cluster of recent complaints. In the last six months, two five-star Google reviews stand out: one covers a full roof replacement on a two-story cape, where the crew reinforced the ridge lines and matched new shingles on the shed to the house, finishing in a single day and cleaning up after themselves. The other describes a larger addition — a bedroom and a bath and a half, built out to ADA-accessible standards with a ramp — where the crew went as far as plowing the customer's driveway during a snowstorm. The business carries BBB accreditation with an A+ rating. The one thing worth clarifying before signing anything: the site's "30 years" claim versus BBB's 2009 registration date. That gap doesn't necessarily mean anything is wrong — a founder may have worked the trade under a different name first — but it's a fair question to ask. Recent Google activity is thin, just two reviews in six months, so there isn't much fresh detail on pricing or scheduling to go on. MassTech reads as a fit for a full roof replacement or a real addition project rather than a small patch job — the recent reviews describe complete jobs with attention to matching detail, not spot repairs. Confirm the current license and get a straight answer on how long they've actually been operating before booking.
Read the comments
Most recent comments
- 5.0Jun 25, 2026
Great job from Costi, Rob, and their team! They replaced my roof on a 2 story cape house. Replaced the wood all around and reinforced the ridge lines. They even replaced the shingles on the shed to match, which was a nice touch. In and out in 1 day, cleaned up nicely, and affordable. I definitely recommend this team. Thanks again guys.
— Joshua SchultzView on Google Reviews ↗ - 5.0May 20, 2026
Did wonderful job by adding 1 bedroom and bath and a half all handicapped accessible including ramp. They even did all extras like plowing the driveway during snow. Including the blizzard of 26
— Scott CareyView on Google Reviews ↗ - 5.0Mar 3, 2025
I can't say enough about Rob and MassTech Roofing & Building. They communicated well through every phase of the job, delivered critical work on time, stayed within estimates, and achieved beautiful results. I will definitely use MassTech Roofing & Building again.
— Avram LavinskyView on Google Reviews ↗ - 5.0Feb 13, 2025
I couldn't be more pleased with the exceptional service provided by Mass Tech Roofing and Rob! From start to finish, the entire process was seamless and professional. Rob and his team were communicative, timely, and highly skilled. They completed my new roof with amazing efficiency- the crew was hardworking and meticulous. Thank you Mass Tech for a job well done- great work and customer service!
— D LamareView on Google Reviews ↗ - 5.0Feb 8, 2025
I had a text from my neighbor that my chimney cap fell over. I reached out to MassTech and they got in touch right away and gave me a reasonable quote. The amazing thing was they were able to come same day/on-time and resolve the problem very quickly. They were very responsive and communicated the cause of the issues to me very well. Highly recommended and will hire again for future work.
— Johnny ThachView on Google Reviews ↗
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Update history
Added 26 new comments, added 57 new photos, established rating 4.3
- behind the score: Years-in-business claim — site says 30 years, BBB shows a 2009 start