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An unfinished patio project is the subject of a September 2024 Google complaint about MBA Masonry Specialist. The customer said the crew arrived the day after a contract was signed, completed half the job, and told the couple that more materials were needed. The customer described an additional $1,500 charge for the company to obtain supplies, or the option for the couple to obtain them themselves and have the crew return. The couple chose to get the supplies themselves. According to the reviewer, MBA Masonry then demanded full payment for the incomplete job, and they paid because completion affected their home business. The customer said the company missed an agreed return time at the end of that week, then missed a second promise to arrive before 9 a.m. the next day and stopped answering calls and texts. The reviewer called the work on the completed portion decent, but said the job remained unfinished and a mess was left in the driveway.
Untrustworthy…would not hire. Never finished the job. My husband and I hired MBA Masonry to help us with a small patio project. They demanded money up front from us. They told us they could get started the next day. After signing a contract for the final amount, they arrived the next day only to get half the job done. We were told we didn’t have enough material to complete the job (which we discussed…ok fine). We were aware we’d have to get more supplies but MBA Masonry told us it would be an extra $1,500 for them to get the supplies (never discussed) or that my husband and I could get them ourselves and they’d come back another day to finish. We chose to get the supplies ourselves but they demanded the full amount for the incomplete job. We needed this job completed because it affects our home business so we paid them. MBA Masonry said they would return at the end of that same week and even gave us an arrival time. They didn’t show. When we called, they told us they would arrive before 9am the next day. They still did not show and stopped answering our calls and txts. They did a decent job on the part of the unfinished job but also left a mess in our driveway. Untrustworthy…would not recommend.
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1 change recorded — last scanned Sep 30, 2026.
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