Horizon Chimney Services

Horizon Chimney Services is a Franklin, Massachusetts family business with a state-verified active home improvement contractor license and a construction supervisor license held by Derek Carmichael. Its technicians are CSIA-certified, and the company works across Eastern Massachusetts and Rhode Island — chimney sweeping and inspection, relining, masonry repair, waterproofing, and wood, gas, and pellet stove installation. Recent reviews describe the office texting a photo of the technician on the way, then a tech like Wayne, Jason, or Josh doing a thorough sweep and inspection, spotting a real safety issue, and fixing it on the spot. One recent customer had a gas fireplace another company said needed full replacement, and Horizon fixed it instead for far less. Several long-time customers say they've used Horizon for years and get booked ahead of schedule for their annual cleaning. Reviews also describe more involved jobs: a wood stove insert installed start to finish with clear communication, and a chimney section evaluated and repaired after part of it fell off a roof. Reddit commenters in two different Massachusetts towns independently recommended Horizon for liner, damper, and firebox work, with one adding they'd go elsewhere for the more decorative hearth and mantle finish work. There are two real complaints worth knowing about. In a February 2026 review, a customer was quoted $2,500 for a full gas fireplace system replacement and put down a $600 deposit, only to have a technician arrive, spend about ten minutes, and fix what turned out to be a wiring issue. In a December 2025 review, a customer said they paid $370 expecting a chimney inspection and cleaning but got only a fireplace vacuuming. For chimney sweeps, inspections, and stove installs, Horizon is a strong call given how consistently the same technicians get praised by name across hundreds of reviews — but get a clear, itemized diagnosis in writing before agreeing to a big-ticket repair like a full system replacement.