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Metropolitan Services, LLC of Maine is an appliance repair business that says it specializes in high-end appliances and tries to bring that same quality of service to as many appliance problems as it can. A recent customer said Robert arrived on time, diagnosed a fridge stuck in defrost mode because of a frozen defrost timer, and fixed it in 5 minutes. A recent customer with a 10-year-old Miele dishwasher and stove top and a Paykal washing machine described repairs to a code flashing on the dishwasher, black marks on towels and gas burners not igniting, and said everything is now in great working order. That customer also said the membership is worth it. A recent customer said technician Robert came back to look at a range that still wasn't working after the customer replaced a part, figured it out and got it going with no additional charge. A recent customer said Robert Johnston helped get a refrigerator back up and fully functioning. A recent one-star Google reviewer wrote "Stop for pedestrians next time big guy."
Excellent company! Technician Robert is top notch and offers lots of help and advice. He came bank immediately to look at my range again as it still wasn’t working after I replaced a part. He figured it out quickly and got it going with no additional charge
Robert Johnston was prompt, personable & professional. He helped get our refrigerator back up and fully functioning. I would recommend him for your service work.
Genius at repairs! I have a Miele dishwasher and stove top and a Paykal washing machine that are 10 years old. Each of them needed repair (seemingly all at once) including a persistent code flashing on the dishwasher, black marks on towels and gas stovetop burners not igniting. Everything is now in great working order!! I appreciate the knowledge and expertise required to understand each of these mechanical systems. I might also add that I do like the membership and have found it is definitely worth it.
Stop for pedestrians next time big guy
Robert arrived at my house on time and diagnosed the fridge/freezer issue immediately, and fixed the problem in 5 minutes(The defrost timer was frozen/not working and made the entire fridge stuck in defrost mode). The entire visit, diagnosis, repair, and education of the customer (me) took no more than 10 minutes total. Such great service! Great job, Robert. Highly recommend this company! My repair was covered by the manufacturer so there were no payments required.
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1 change recorded — last scanned Oct 4, 2026.