Mighty Dog Roofing

Read fifty of this company's reviews and you stop learning about roofing and start learning names. Mike runs the site. Kyle brings the crew. Will and Lucas climb into the attic before anyone quotes a number. Across 383 Google ratings averaging 4.9, the same handful of people appear again and again, and customers write about them as individuals rather than as "the crew". The Westford outfit does roofs and everything hanging off them: full shingle replacements, repairs, seamless and copper gutters, leaf guards, skylights, ice-dam panels and the occasional length of vinyl siding put back up. Job sizes in the recent reviews run from a $900 roof wash and re-secured shingles to a $33,000 replacement and a $30,000 commercial job. Its Better Business Bureau file is an A+, accredited since March 2023. What recurs in the praise is the inspection, not the sale. One homeowner this spring was told by other companies that the roof needed replacing; this inspector disagreed, recommended ventilation fixes and vent replacement instead, and backed it with photos and video. Another was talked out of a $30,000 assumption after an attic check turned up rubberised mulch where an ice-and-water shield was supposed to be. A third had a leaking skylight, extensive rotted sheathing around it, a missing shingle and a vent pipe sealed — the last two thrown in at no extra charge. Several mention the drone footage and the before-during-after photo sets. The two dissenting voices this spring are worth weighing carefully because they are the same complaint at different volumes. A one-star reviewer in April says a mid-February roof-repair contract was signed and paid, scheduling slipped past the promised two days, the work was not completed as written, and the balance of the job was never finished. A three-star reviewer says the initial siding inspection was prompt and professional and then contact simply stopped despite repeated follow-up calls. Against 109 reviews in the last six months, two negatives is a thin fraction — but both are about follow-through after the money moves, which is exactly the failure a homeowner cares about. So: for a straightforward roof or gutter job where a named site supervisor stays in front of you, the record here is deep and current. Before you sign, get the full scope of work written into the contract, agree the payment schedule against completed stages rather than up front, and confirm who to call — by name — if something is left unfinished. Ask about the licence numbers too: Massachusetts registrations are listed on the company's Better Business Bureau file, but nothing here verifies them against the state registry.