Morency Rugs

I used to live near this business and always wanted to check it out. I moved to a new home and needed to update the carpet in one room and finally had my chance. The customer service upon entering was spectacular. The woman who helped me was so patient and helpful and upfront. She sent me home with several samples and made me an appointment to have the room measured. Randy came out to measure and he was just as lovely. He helped me decide between my samples and was so friendly. I ordered my carpet after reviewing a few quotes and just had it installed. The installers were super punctual, they were very quick, cleaned up, and were out the door in less than an hour. It looks fantastic! There was one little hiccup but Morency was quick to come out, have a look, and make it right. I absolutely loved my experience and would 100% recommend to anyone who is looking for affordable luxury carpet or flooring. 10/10!!! Don’t mind the terrible pics. I haven’t remade the bed yet…

After visiting the Home Show at NB Vocational High School I was thrilled to learn I had won an area rug. When I went to the store to claim my prize I was amazed by the huge selection they offered and I was pleasantly surprised that I could choose from so many sizes and styles. The staff was kind, welcoming and helpful throughout the whole experience. It was such a wonderful surprise and a great example of excellent customer service. Thank you so much for your generosity, I truly appreciate it!!

I cant say enough wonderful things about them. The customer service is above and beyond. Their rugs are the best quality around and their selection is a vast array of colors and styles that it is so hard to decide. I wish I had enough room in my house to get more than one, I kept changing my mind over and over as so many were my favorites.

Absolutely best experience! I needed help with flooring for my gym. Found just what I was looking for and they even went the extra step of finding the safety nonslip rug to have underneath.

We just ordered a custom size area rug from Morency Rugs in New Bedford, Mass and the experience could not have been smoother! We went in on a Saturday and placed an order on Tuesday. The show rooms are huge and the selection is amazing! You can take all the samples you want home with you to compare. Big thanks to Randy and Ava for your advice, support and professionalism! We will be back! If you are in the need for floor covering of any kind, go check out Morency's. You won't be disappointed!