Mr. Rooter of Southern Fairfield County

During the Connecticut deep freeze, a landlord wrote in a February 2026 Google review, Augie and Joe spent two full days diagnosing a frozen-pipe emergency at a rental, opening walls where necessary — and handled another major plumbing issue on the same visit that the customer had been quoted $6,000 for elsewhere. Mr. Rooter of Southern Fairfield County is a Shelton plumbing company with 4.9★ from 756 Google ratings; its website lists 24/7 emergency service and a service area from Fairfield and Bridgeport to Greenwich, Danbury and Ridgefield. Gary is named in seven reviews. In a September 2026 review, a repeat customer sent him a photo and he had the problem fixed almost immediately, without ordering parts; a May 2026 customer had two new toilets installed by Gary and Joe, who arrived within 10 minutes of the delivery. An October 2026 reviewer described being walked through shutting off the water by phone and a plumber arriving right at 8 the next morning. A May 2026 review credits Kevin Wilmot with checking a sump pump in a water-damaged basement and explaining how it works. In an October 2023 review, Fernando and Tremain arrived with equipment within the hour; using a tunneling camera, they found the water source and a collapse in the draining system, and a supervisor later pinpointed the collapse with a locator. There are complaints too. A December 2025 Google reviewer said they were told twice they would get a call back for an emergency and never did. In a December 2023 review, a customer said they were charged 115 and then 250 for the same issue a couple months apart, and a June 2022 customer said the first crew did not finish the job and another worker had to come back. Angi and HomeAdvisor each show 4.6★ from 178 ratings, and its BBB grade is A+. The Connecticut registry lists its plumber licence, PLM.0203785-P1, as inactive.