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Mr. Rooter Plumbing of Southern Massachusetts is a Middleborough franchise of Mr. Rooter, a Neighborly company, and describes itself as locally owned and independently operated. It holds 4.7 from 679 Google ratings, 4.1 from 564 on Angi and 4.5 from 70 on Thumbtack. Recent reviews describe water heater replacements done fast. An April 2026 customer said the crew arrived within the given timeframe and replaced the failed electric water heater in an elderly father's mobile home. In May 2026, Dylan came out the same day a customer called for a quote and had the tank installed the next day. A June 2026 customer whose water had stopped said the plumber came early the next morning, could also replace a well pump, and had running water back within hours. In an October 2025 review, a customer described CIPP drain liner installation, replacement of interior cast iron pipe and outside drain repair, estimated by Mike and carried out by Mike, Jamil and Dylan. A May 2026 customer in Brockton said this was the 4th time using them at a 64 year old house. Price is the main complaint. A July 2026 Thumbtack reviewer said they were quoted $2500 to install 2 faucets and unclog 1 sink pipe, and got all of it done for $500 elsewhere. In an October 2025 review, a customer with a leaking water heater said a technician came out before the warranty question was answered and the two-person install cost about $1,000 more than others would have charged. A June 2024 reviewer was charged $545.00 to remove a clump of hair from a shower drain. Two February 2025 reviewers said the company tied something they wanted to their review. One said a report on the job was offered only if the review came down, and the other said a refund was refused unless the post was taken down or edited. In a December 2022 review, a customer said they paid $817 to clean a boiler the fire department had shut down over carbon monoxide, and the town plumbing inspector refused to accept the job.
Do not hire! Over charged us for a previous job and quoted us $2500 to install 2 faucets and unclog 1 sink pipe. We literally got all of it done for $500 from someone else..
Mr Rooter Plumbing of Southern MA for a problem with my toilet. Jeff contacted me almost immediately after my Thumbtack request and was able to get a technician to my house within 2 hours of our first contact. Jacob quickly diagnosed the problem and completed the repair within an hour of arriving. The personnel were professional, prompt, explained the issue and what needed to be done. I would recommend Mr Rooter for your plumbing needs. I know I will be using them in the future.
Great job. Installed my water heater in Mansfield
We had an urgent situation where our water just stopped. Mr.Rooter came out early the next morning and figured out quickly what was going on. We were lucky that he happens to be a plumber that knows how to replace a well pump too. Within hours we had running water. He and his staff were friendly and professional as well. I will definitely call this company the next time I need plumbing help!
Everything was handled professionaly and quickly. Great job by the plumber and office crew.
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3 changes recorded — last scanned Sep 27, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mr. Rooter Plumbing of Southern Massachusetts. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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Surprise-free, reasonable rates4.3
Generator installs with named staff from consult to walkthrough4.2
Urgent response2.9
Praised plumbing on a bathroom fixture install3.6