Mr. Rooter Plumbing of Southern Massachusetts

Mr. Rooter Plumbing of Southern Massachusetts runs out of Middleborough, and its Google page has stacked up 679 ratings averaging 4.7 stars — the kind of volume a small shop can't fake. People call for the everyday plumbing crises: a clogged drain, a water heater that quit overnight, a toilet that won't stop running, a well pump that finally gave out. That kind of following didn't build overnight — the reviews span back several years across multiple sites, not just a recent burst of five-star ratings. What repeats across this year's crop specifically is how often the same names come up — Jamil, Josh, Dylan, Mike — and how often people mention being told the price and the plan before anyone touched a wrench. One customer got a quote from Dylan and had a new tank installed the next day. Another had a sewer drain cleared before the morning was out after a Sunday backup. A third watched a technician cut into a wall to reach an old shower valve, then walk through how to avoid the same problem later. There's a smaller, telling moment too: one customer thought a furnace was misbehaving, and the technician told them it was actually working as designed rather than selling an unnecessary fix. It isn't spotless. Two of the forty-plus reviews from the past six months are specifically about money, not workmanship: one customer called a simple part swap 'exorbitant,' and another said a $200 price advertised online for main-line service wasn't honored once the truck showed up — though in both cases the actual repair still got done. Worth asking about before booking, especially for anything that sounds like a diagnostic or main-line job. The company also carries an A+ rating from the Better Business Bureau. For the call-it-in, fix-it-today kind of plumbing job, the history here runs deep and consistent. Get the price confirmed in writing up front, and the same-day service with named, repeat technicians makes it an easy call for most everyday repairs.