Ms. Fix It Plumbing LLC

Susan Jacobs-Marshalsea has been plumbing for more than forty years, and she is the fifth generation of master plumbers in a family line the company traces to 1895. That is the whole pitch of Ms. Fix It Plumbing, and the licence backs the headline: her Massachusetts master plumber licence, #13432, is active in the state registry under her own name. The work is the everyday kind — leaking faucets, blocked drains and pipes, water heaters including tankless, sewer lines, and 24/7 emergency calls for both homes and businesses out of Foxborough. She asks customers to text or email photos and video of the problem so she can diagnose before rolling a truck, and says she stays in touch by text, email or Messenger until the job is finished. There is a second, unusual thread: she runs public Plumbing 101 workshops, capped at twelve people, and a trade scholarship named for Ron Marshalsea. In October 2024, Plumbing Perspective and Mechanical Hub both ran a profile describing her as still thriving in the trade after 40-plus years and an advocate for women in the industry. What is missing is customers. Not one review has surfaced on Google, the directories, or anywhere else — the record here is her licence, her own site, and a trade-magazine profile, none of which tell you how a job went. Worth a call for a repair or an emergency where a licensed master plumber matters more than a long review history, particularly if you want someone who will look at your photos first. Ask for a couple of recent customer references and get the rate structure up front.