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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Rhode Island registry ↗
Highlights
- Same-day furnace visit — a 2023 customer said they came the same day
- Central AC replacement — a 2024 customer called the techs knowledgeable
- Winter service bill — a 2025 customer was billed $232 after the old part went back
- Customer service — a 2025 customer called it rude and uncooperative
Mutual HVAC Service & Installation is a heating and air conditioning company, and it is not a stand-alone shop: per upriseri.com, Star Group's brand page lists Mutual HVAC among its four service brands for Rhode Island. The company says it has been in business 92 years. A 2023 customer said no one else would come look at a 30-year-old furnace, and that Mutual came out the same day and fixed the issue. A 2024 customer said Mutual replaced their central AC and called the techs respectful and knowledgeable. On Google it holds 2.6 stars from 7 ratings, and the Better Business Bureau grades it A+. A 2025 customer said the technicians were good but that the company's customer service was rude and uncooperative. A 2025 customer said a service tech wasted an hour and put the old part back in after saying it needed replacement, and was still billed $232 for the winter service.
What does heating and cooling work cost in Greater Providence?
Typical your area range for this kind of work, from regional averages — not a quote from Mutual HVAC Service & Installation. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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