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Neiva Plumbing And Heating works out of Groton, and on Thumbtack it carries 5.0 stars from 19 ratings, every one of them five-star. Its Thumbtack profile lists plumbing drain and pipe repair, water heater installation and repair, toilet, sink and faucet work, and septic system service, and the profile's own blurb says, "I'm extremely careful with details and will always listen to my clients." Thumbtack lists the profile as background checked. In a 2019 review, a customer wrote that Pablo came with them to the store to select the water heater and stayed till midnight to service their broken water heater. Another 2019 reviewer said he replaced a hot water heater and removed a defective sink at a reasonable cost. A separate 2019 review described him as willing to come out a day sooner, and doing the whole service from start to finish: picking up the new water heater, delivering it, taking out the old one and installing the new one. One more 2019 reviewer said he was helpful in choosing the better appliance by his experience, and thanked him for replacing their water heater. In a 2020 review, a customer wrote that he came over the evening the project was submitted and replaced two natural gas chimney vent hot water tanks. Another 2020 reviewer said he did the job in a timely fashion and followed through on every thing he said he would do. For a water heater replacement, he is a straightforward call. One 2019 reviewer wrote that he said he would guarantee his work for a year, which is worth raising before you book.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Neiva Plumbing And Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Did job in a timely fashion. Followed through on every thing he said he would do.
Pablo was amazing, if I could give him 6 stars I would! The evening that I submitted the project he was able to come over, check out the setup and propose the best and most cost effective solution for my needs. He replaced two natural gas chimney vent hot water tanks, one with a tankless and the other with an outside power venting unit. He was able to work me in and the job was done within a few days of submitting the project. An added note, the Rheem tank I had selected had a problem keeping the pilot light lit and he worked with the manufacture to determine the cause (initial condensation in the unit) and he was able to resolved it quickly. I will definitely hire him again for other work! I love the tankless Navien NPE-A hot heater he installed. Great job Pablo!
Pablo was great to work with and had excellent work ethics. He not only recommended what was needed to be done but also came with me to the store to select the water heater. We got the water heater in his truck. He stayed till midnight to service my broken water heater. Did a great job of cleaning after the job was complete. I would definitely work with him again.
Very responsive, quick and courteous. Was quick and efficient.
Pablo did a great job ! He was even willing to come out a day sooner to help get the job done quicker... he does the whole service from start to finish which includes picking up the new water heater delivering it, taking out the old one, installing the new one and taking the old one out ,so we didnt have to worry about any cleanup or how we were getting the old water heater out of our basement. He also installed a new shut off valve since we didnt have one for the water heater... his pricing was affordable and we will definitely be calling him for some future projects... I definitely reccomend Pablo.
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2 changes recorded — last scanned Sep 22, 2026.
Heat-pump installations5.0
5.0