Verified record
New England Custom Solutions is an electrical business in Southbridge. Its website lists Boston, Worcester, Springfield and Sturbridge as its service area and states that it offers 24/7 emergency service. In a 2025 review, a customer said Keith showed up the day after they called about a fire alarm that would not stop beeping, and inspected and fixed everything. In a 2024 review, a customer said Keith and Paul had done work on their electrical system twice and repaired a complex problem in their kitchen. In a 2023 review, a customer said they hired the company to repair a damaged wire inside a wall that had been damaged by another contractor. In a 2023 review, a customer said Keith and Paul installed 10 recessed lights, new outlets, new switches and smoke and carbon monoxide detectors, and mounted a TV on their wall. In a 2022 review, a customer said Keith came the same afternoon they called about 3 outlets that were not working and fixed the problem quickly, at a price they called extremely reasonable. In another 2022 review, a customer said Keith came on Halloween day, when he was about to close his business, and fixed an urgent problem.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Custom Solutions. Use it to sanity-check bids, then get the real number in writing.
Standard receptacle swaps — a new dedicated circuit is a bigger job ($350–$750).
Flush mounts, pendants, chandeliers — hung on existing boxes.
Estimated range
$530 – $1,100
Typical electrical project around $820
Keith was amazing. I called them up when my fire alarm won’t stop beeping after trying everything and I got a prompt response and he showed up the next day. Inspected everything, fixed everything and answered all my questions. 5 stars!
Keith and Paul has done work on my electrical system twice. Was able to repair a complex problem in our kitchen. They work very efficiently, communicate the issues, and are very clean. Calls back within the day of leaving a message. Can't recommend them enough.
I hired them to repair a damaged wire inside of a wall that was damaged by another contractor. Keith was very responsive. They showed up on time, did great work, and left the area cleaner than when they arrived. I highly recommend them!
Keith and Paul are the most top notch guys I’ve ever worked with. We met them through my aunt. No matter what kind of work they do or they mess it makes they always leave the house even cleaner than when they started. They will come up with a design or solution for anything you need. They are professional, accommodating and always on time. Our family won’t use any other company for this type of work until we move out of state!
Keith & Paul installed 10 recessed lights, new outlets, new switches, smoke & carbon monoxide detectors, and also mounted a TV on our wall. They were very professional, and all work was meticulously done. Will definitely call again for future projects. Highly recommend!
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Sep 28, 2026.