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For one April 2026 Google reviewer, New England Decon made a family seasonal home livable again: the customer has a severe rodent allergy, carries an epi pen, and had not been able to return to the mouse-infested house for over a decade. They wrote that Jamie and Pat completely remediated it, and that they no longer have throat swelling or hives when they step inside. The Bedford, New Hampshire company describes itself on Angi and HomeAdvisor as a local, woman owned company, and on the BBB as specializing in hoarding clean outs, rodent decontamination, unattended death and other biohazard work. The BBB grades it A+; Google shows 5★ from 24 ratings, and Angi and HomeAdvisor each show 4.9 from 14 ratings. Its site lists 24/7 emergency service. Rodent jobs carry the recent reviews. A January 2026 customer came back from a week away to a house overrun by mice and said the crew came the following week, cleaned up all the droppings and every nook and cranny. In October 2025, a family had their basement HEPA-vacuumed and sanitized with a fogger before turning it into a playroom. A March 2025 customer said the crew removed old wool insulation with rodent droppings from a basement control room and found and removed a dead mouse. The Angi reviews from 2020 and 2021 are about basements and moisture. A December 2020 customer said the company was upfront with pricing for a basement decontamination, and a September 2020 customer said the team came within hours of contact and gave guidance on preventing future mold and mildew problems in basement areas. In a January 2021 review, a family said they contacted Jim when an elderly, ill mother was coming home to a damaged house, and that the crew got to work right away.
I have a severe and unfortunate allergy to rodents, to the point where I carry an epi pen. This company has made it possible for me to live in an old family seasonal home that was previously infested with mice, where I’ve gone into anaphylaxis before due to rodent activity. I’ve not been able to return to this house for over a decade, until I discovered New England Decon. I am so incredibly grateful for this company and team, for their hard work and dedication. Jamie and Pat were literal life savers for me, restoring my family home to what it used to be, and completely remediated it. I no longer have throat swelling or hives when I step into the home. I couldn’t be more grateful. Thank you so very much.
I can't say enough good things about this company. I came back from a week away to find the house overrun by mice. I called them and they were quick to respond and came out the following week to remediate all the mice droppings and cleaned every nook and cranny. It was like walking into a new house! They were very nice to talk to and easy to coordinate with, worth every penny!
We had New England Decon clean and sanitize our basement before refinishing it for a playroom. There were lots of spiders and cobwebs as well as evidence of former rodents in tight spaces above framing and between appliances. The team came, were warm and friendly to our kids, easy to talk to, and professional. The basement was WELL vacuumed with a HEPA filter and fully sanitized with a fogger. We are SO happy with the hard work and results of New England Decon and we feel comfortable taking the next steps to prep our basement for finishing! Highly recommend!
We recently moved into a new house and hired New England Decon shortly after noticing old rodent droppings in the control room in the basement, embedded within the wool insulation. We also wondered if there might be a dead mouse as well. They arrived exactly when they said they would, removed the old insulation, and thoroughly cleaned the area. They also found a dead mouse and removed it. They were very professional, kind, and a pleasure to work with. We highly recommend their services.
Helped me figure out the cause of our moisture problem and recommended how to fix the issue....
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2 changes recorded — last scanned Sep 29, 2026.