Household Environmental

Household Environmental is a family-owned remediation and restoration company based in Derry, New Hampshire, run by President Victor Draghi and General Manager Jack Draghi. It offers mold remediation, radon testing and mitigation, water damage restoration, biohazard and sewage cleanup, and odor removal across Southern New Hampshire and New England, with 24/7 emergency service. The company's own site states differing lengths of experience in different places — 30, 35, and 37 years — without giving a specific founding year. The written history here is unusually large: 333 reviews since 2021, with 89 in the last six months alone and only one negative in that stretch. Reviewers consistently name the same technicians — Kevin and Ray handle much of the mold remediation work, Matt and Justin much of the radon mitigation — and describe them the same way across years: prompt, careful to explain the process, and thorough about cleanup, often showing before-and-after photos of the work. Several reviewers specifically mention getting multiple quotes before choosing Household Environmental; one 2026 reviewer said the radon technician gave honest, non-pushy advice rather than upselling unnecessary work. Radon results are documented with real numbers in several reviews: a 2026-08-20 review describes levels dropping from 10-20 down to 0.5-1.5 after mitigation, and a 2022 review describes levels holding consistently below 4.0 in an 1890s home. On the mold side, reviewers describe attic and basement jobs where the crew set up containment, ran air scrubbers, and replaced removed insulation. The company has also drawn outside recognition: local press reported in 2026 that a library's board of trustees selected Household Environmental after reviewing its options, and a 2020 article credited the company with fogging a public building using an EPA-approved disinfecting agent during the pandemic. It also holds an A grade and accreditation with the Better Business Bureau, which lists a license issued by the Institute of Inspection Cleaning and Restoration Certification. Not everything has gone smoothly, though: a 2026-06-25 review describes a radon mitigation system that stopped working, with a technician unable to get behind the vinyl siding to access the fan and, per the reviewer, no follow-up in the two months since. Against 333 mostly glowing reviews, that's a single account, but it's a real one worth asking about if a system needs future service.