New England Group, Inc

New England Group, Inc. works out of 28 Draper Lane in Canton and is owned by Gerald Salvatori and Michael A. Evangelous. Massachusetts confirms its Home Improvement Contractor registration, number 197302, as active and held in the company's own name — the credential that matters most for residential work, verified against the state registry rather than taken from a directory. The permit record is where the substance is: 25 permitted projects running from 2004 through 2024, and they span two quite different kinds of work. On the residential side there is a $267,600 whole-home remodel at 75 Clifton Ave in Marblehead in 2021 covering four bedrooms, four bathrooms, the kitchen and dining areas plus a new deck; a $142,608 interior renovation in Needham; a $398,000 two-family-to-single conversion in Cambridge; a garage build and demolition on Thorndike St; and siding replacement on two Cambridge properties. On the commercial side, a $690,000 office buildout and a $280,000 data-centre tenant fit-out at 1 Markley Way in Lowell. That is a builder comfortable with both a historic North Shore house and a commercial tenant fit-out, and comfortable with municipal permitting in a lot of different towns. What is almost entirely missing is customer feedback. BuildZoom, which hosts the fullest profile of the company, states plainly that it has received no reviews at all, so its score of 101 is calculated from permits and licence status and says nothing about how clients were treated. The only customer-facing number anywhere is a Google rating of 1.0 from two ratings — a bad number, but two ratings with no readable text behind them is far too little to build a verdict on in either direction, and it is worth asking about rather than concluding from. There is one thing to untangle before you call. The website recorded for this company, newenglandgroup.com, describes a full-service real estate firm doing property management, brokerage, development and bookkeeping, and gives a different phone number, (781) 255-7000, from the (978) 634-1747 that appears on every construction record. Whether that is a second arm of the same business or a different company sharing the name is not resolved by anything here. Worth a conversation if you want a builder with a genuine permitted history on large residential remodels in Essex County and Greater Boston. Ask which entity you would be contracting with and on which phone number, ask for recent client references given how little customer feedback exists publicly, and confirm HIC 197302 yourself with the Office of Consumer Affairs and Business Regulation.