Window World of Boston

A homeowner on r/massachusetts priced Andersen windows at $65,000 for their 2001 house, then went with Window World for $22,000 — sliding glass door and bay window included, installed in three weeks. That trade is the whole story here. Window World of Boston is a locally owned, family-operated franchise of the national brand, working from showrooms in Burlington, Pembroke and Shrewsbury, fitting replacement windows, doors, roofing, siding and gutters, and it says it has served Massachusetts communities since 2002. The install crews get the credit. A June 2026 customer had 23 double-hung windows and a bay put in, and said the three other estimates they took — Rite Window, Renewal and a smaller local company — came back $8,000 to $15,000 higher. In February 2026 a crew of three did 27 double-hungs, five basement hoppers and three doors on a 100-year-old house in four days, covering everything and cleaning up as they went. An August 2026 customer had three doors and twelve windows done in two days and called the outside cleanup spotless. A March 2026 reviewer who wanted new aluminum flashing at the trim and siding interfaces and Cortex screws for the PVC trim said the installer did each of those things. Reddit says the same thing in fewer words. Commenters describe set prices with only a small discount, several call the company the cheapest of the big installers, and one who used them for windows, then siding, then a roof wrote that they messed up a few things but fixed them. Others are blunt that this is not high-end product: "not top of the line, but it's pretty cheap" in a 2024 thread, and a May 2026 commenter who wished for a full screen but said that for the price they can live with it. Some jobs do not land cleanly. A May 2026 reviewer praised the price and the crew but waited two weeks after installation for a call back about an install issue, with no calls and no follow-ups. A February 2026 customer who ordered 20 windows said the plaster around them was badly damaged and sloppily repaired, with nail holes over the frames. An August 2025 reviewer said they were harassed repeatedly for add-on fees for things already charged for in the contract. And a January 2026 buyer found out only from the sticker, after installation, that their windows are not Energy Star certified in the northeast — the salesman had been with the company six months and left them confused about products and ordering. One more thing to check before signing: the Massachusetts home improvement contractor registration held by Window World of Boston, LLC is expired on the state registry. If the job is a house full of windows on a budget and the number matters more to you than the brand, this is the call a lot of Massachusetts homeowners make. Get the exact product line and its Energy Star rating written into the contract, and settle who you call by name — and how fast they come — if something needs fixing after install day.