Verified record
New England Professional Cleaning holds 4.8 stars from 79 ratings on Thumbtack, and its own Thumbtack page describes the business in terms of carpet cleaning. Its Better Business Bureau grade is A+. A 2024 customer said Adriano, the owner, cleaned carpets in an empty apartment that were in bad shape, and that afterward they looked like totally different carpets. That customer advised clearing out the room before a carpet cleaning. A 2023 customer said they got a number of stains out of the carpet and moved anything they could to clean more of it. A 2023 customer whose rugs were badly stained by pets said all the stains came out. The work goes beyond carpets. A 2021 customer said its house cleaners cleaned two of the customer's units for a fair price, and its carpet cleaning truck came the next day for a second-floor rug. A 2022 reviewer at an apartment community wrote that they used the company when they had move-outs and that it made the apartments look like new. A 2021 customer who hired it to clean and remove stains on a carpet said the carpet was way worse after it dried, and that the owner gave no reply on next steps when the customer asked for the job to be finished.
First time using a carpet cleaning company off this app! Adriano the owner was excellent. The carpets were in bad shape let me tell you, i didn't believe it after the cleaning they look like totally different carpets. He dis a tremendous job and i would hire him again. There was no furniture it was an empty apt which was much easier to get things done. If you plan on getting carpet cleaning service please clear out the room for better results.
We had an issue over scheduling, which was easy to work out. The lady was nice, even offered a discount. Very professional and they provide good customer service! Overall, excellent experience.
NEPC team was great. They responded quickly, gave a great price, and did a great job. They got out a number of stains out of our carpet and overall it looked great. They moved anything they could to maximize what they cleaned. I will use them again. Definitely reocmmend! Thanks guys.
Quick to schedule. Showed up on time and finished the job quickly, without any fuss. My carpets look very clean!
They did a great job. The carpet is old, but they were able to get it looking pretty close to brand new! They were also very quick as well! 10/10 would recommend to a friend
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2 changes recorded — last scanned Sep 22, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Professional Cleaning. Use it to sanity-check bids, then get the real number in writing.
Published recurring discounts run 10–30% off the one-time price, and weekly gets the deepest cut.
Estimated range
$150 – $260
Typical cleaning visit around $210