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License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
Highlights
- Blocked pipes cleared — a 2022 customer said everything is as it should be
- Same-day service — a 2022 customer said the company was accommodating
- A short pump-out — a 2025 customer said the tank refilled in 8 days
New England Sanitation is a septic and drain company whose website lists residential septic pumping, drain, septic and sewer line cleaning, video line inspections, septic system maintenance and repairs, and Title 5 inspections. The company says it has been in business 67 years and names Westport and Lakeville as its service area. Google shows 4.4 stars from 14 ratings. A 2022 customer said they came back from out of town to blocked pipes and no usable water, after their plumber could not help and a rooter company charged $250 without fixing it. That customer said New England Sanitation went through the entire process with them, that everything is as it should be, and that it cost the same as the company that did nothing. A 2022 customer said they needed same-day service and the company was accommodating. A 2025 customer gave one star, saying the tank was pumped for 10 minutes as the last stop of the day and was full again in 8 days.
Read the comments
Most recent comments
- 1.0May 12, 2025
I give them 1 star because they came But I was the last person of the day and they pump it out for 10 minutes and the said that was enough time to take care of a tank 1500 gallons with 350 gallon of extra ( stuff) and I was full again in 8 days In my opinion go somewhere ELSE TY
— Manuel Bandara (Butch)View on Google Reviews ↗ - 5.0Sep 26, 2023
Great company 👍👍👍
— Thomas LeverettView on Google Reviews ↗ - 5.0Jun 13, 2023
Arrived on time and was very professional
— Peter MartellyView on Google Reviews ↗ - 5.0Feb 28, 2022
Cannot express the extent of my gratitude. These guys showed up and fixed all of our problems. We had been out of town and came back to blocked pipes and not able to use our water. Our plumber couldn't help (above his ability) so we called a rooter company who charged us $250 and did NOTHING. New England Sanitation came out went through the entire process with us and everything is as it should be and it cost the same as the mo mo's who did nothing. They were prompt and professional and definitely knew their stuff. Highly recommend!
— Alice GoddardView on Google Reviews ↗ - 5.0Feb 7, 2022
Very responsive, professional & wonderful customer service. Needed same day service & was very accommodating. Will call for service in the future.
— Ali LagesseView on Google Reviews ↗
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Sanitation. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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