Verified record
New England Sewer and Drain is based in Swansea, MA. In a 2026 review, a customer with a clogged storm drain said the company did an excellent job of hydrojetting the drain, and called Josh and Jay personable and courteous. In another 2026 review, a homeowner said Joshua used software to keep them informed of the appointment, his ETA and billing, arrived at 9am sharp for a 9-10am window, and took care of their plumbing issue. In a 2026 review, a homeowner whose basement kept flooding said Josh came out right away, identified the blockage and resolved it. In a separate 2026 review, a customer said Jay and his guy fixed a clogged tub in less than 30 minutes with no cutting into floors or ceiling. In a 2025 review, a customer said Joshua and his partner cleaned their French drain and made sure everything was spotless before they left. In another 2025 review, a customer said Jared arrived on time and took care of a sewage backup, and that the price came in a bit below the estimate quoted over the phone. A 2025 reviewer said they inspected the sewer line and provided an assessment so bathroom fixtures could be installed with confidence. In a 2025 review, a customer said another company had estimated $10,000 for the job, while NE Sewer and Drain charged $400 and showed them with a camera where the pipe was broken. In a 2024 review, a customer said Joshua and Jared were at their elderly mother's home in about an hour for backed-up drains and that the problem was tree roots in the main drain. In a 2023 review, a homeowner who called about a clogged main sewer line around 3:00pm on a Sunday said Jared was there in less than an hour and cleared the blockage between the house and the septic tank.
We had a clogged storm drain and New England sewer and drain did an excellent job of hydrojetting the drain. Josh and Jay are personable and courteous and very experienced. This is a first class, reliable company and we would recommend them to anybody with no hesitation. - Bill Williams
MY MECHANIC SHOP FLOOR DRAIN GOT CLOGGED THEY COME THE SAME DAY CLEARED THE LINES FAST WE WERE ABLE TO KEEP WORKING WITHIN A FEW HOURS
We are management company called these guys within an hour. They were at the job site completed the job, extremely fast and professional. Most definitely would use these guys again
Amazing company- Joshua was the consummate professional, his business approach is top notch and very modern using software to keep us informed of the appointment, his ETA, and also billing. Very polished operation. He said he’d be here between 9-10am… he was at our door at 9am sharp! You just do not get that kind of customer service anymore! He took care of our plumbing issue with expertise and his pricing was extremely fair. We are so happy to have been recommended to NE Sewer and Drain- and they will def be our “go-to” with all our future needs- we all know how hard it is to find reputable, honest, professional and courteous contractors out there when we need them… Joshua and his company is all of that and more. You will be so satisfied and I’m sure he will become your plumbing professional for life! Thank you for outstanding service!
Arrived on time, saved money, and were in and out without issue.
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1 change recorded — last scanned Sep 26, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Sewer and Drain. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Kitchen floors redone and came out perfect3.8
State-verified plumbing license3.4
Clear explanations, down to drawn pictures of the system4.0
Fair, transparent pricing4.5
Water heater installed days after calling4.0