Soares Plumbing & HVAC Services

Soares Plumbing & HVAC Services is a Fall River, MA plumbing and HVAC company run by John Soares, whose Massachusetts plumbing license is active on the state registry. The company says it has worked in the area for about 15 years, and one longtime customer describes using John for over 12 years across two homes — for full plumbing and heating-line replacements, faucet and sump-pump swaps, a gas burner install, and a whole-house A/C system. The reviews describe a hands-on operator who explains what he's doing before he does it. A 2025 review walks through a leak diagnosed behind a shower wall, where he opened an access panel, made the repair, and wouldn't close out the job until the customer confirmed it was fully resolved. Another, from 2024, describes him working through a lightning storm to finish nearly an entire home's plumbing system in a single day. Pricing comes up as fair or reasonable across a wide range of reviews, and several customers specifically call out how clean he leaves a job site. Not every review is glowing. In a 2022 review, one customer said a technician diagnosed a leak, billed $543 for the visit, and left with the problem unresolved. A separate 2022 review described calling the business repeatedly with no answer and going elsewhere. Both are several years old now, and nothing similar shows up in the reviews since, but they're worth asking about directly — particularly how the business handles a callback when the first visit doesn't fix the issue. Soares also holds a non-accredited A+ profile with the Better Business Bureau. For plumbing, heating, gasfitting, or AC work in the Fall River area, expect a well-established, license-verified operator with a long positive track record — worth a quick question about the two dated complaints before booking.