New England Stone Technology

New England Stone Technology works on natural stone: the company says it cleans, polishes, restores and maintains marble, granite, travertine, limestone, onyx, terrazzo and tile, and that it serves CT, RI, NY and MA. Its site names New Haven, Waterbury, Westfield and Trumbull as service areas. It holds 4.8 stars from 12 ratings on HomeAdvisor, 4.4 stars from 7 ratings on Google and an A+ grade from the BBB. In a 2012 review, a customer said the worker explained that polishing already installed granite would be very pricey and that having it professionally cleaned and sealed would serve them better; that customer made an appointment for the job and said he was on time and professional. A 2023 customer said the workers were thorough in getting all the scratches out of the shower saddle. A 2019 customer said the company called to say they would be late and praised the job on their grout and tile. A 2007 customer said three people spent a full day in the home, one came back for an additional day, and the company stuck to the original quoted price when the job turned out to be a little more than expected. A 2019 customer who had brick floors refinished said the floor looked worse than the original, with discolored bricks and areas where the old finish was not stripped, while also saying the team was very responsive to the issues that arose. A 2022 Google customer said Fred came out on time for an estimate, but two weeks later the promised emailed estimate still had not arrived.