Nick’s Moving Company

Nick's Moving Company is a family-run, locally owned mover based in Cambridge, handling residential and commercial moves, packing, and storage across Greater Boston. The Better Business Bureau lists Nicholas Lawrence as owner, in business since 1987 — 39 years — with an A+ letter grade, though the business is not BBB-accredited. Many reviews over the years describe Nick and his crews as responsive, careful, and good at solving last-minute problems. In a 2024 review, one customer said the team went beyond the job, moving extra furniture to the street and to a neighboring house; in a 2022 review, another described a large sofa carried through a second-floor window in minutes on a bitterly cold day. Several reviewers say they've used the company more than once over the years. But a recurring thread of complaints about fees and scheduling runs alongside those accounts. In a 2024 review, a customer said fees weren't disclosed before being charged; in a 2023 review, another described being charged extra time beyond a stated minimum without clear explanation; and reviews from 2021 and 2022 describe hours-long delays with little communication, including one that called the experience a nightmare. Most seriously, a 2021 review said the customer felt coerced into leaving a positive review while the company still held their belongings. A review posted in March 2026 also described an unresolved dispute over an overcharge from a 2007 move. Given how often fees and timing come up as points of friction, get every charge — including any minimum-hour or extra-time policy — in writing before the move, and confirm the arrival window directly on moving day. With decades in business and plenty of specific, positive accounts, Nick's can clearly do the job well — but the recurring billing disputes and the one serious account of coercion make it worth pinning down pricing and timing in writing rather than by phone.