Storage Squad - Moving Service and Student Storage Experts

Storage Squad markets itself less as a traditional moving company and more as an on-demand storage and delivery service built for students — it says it's run by students, and describes serving the same model across several college towns, including Cambridge and Harvard, Cornell in Ithaca, and campuses in Illinois, Syracuse, Penn State, and Ohio State. The pitch: free boxes and tape, a scheduled pickup, storage in their own facility, and delivery back whenever it's needed. Google shows a 3.9-star average, but only from 15 ratings — a small sample. Independent reviews elsewhere split into two clear camps: some describe smooth, well-communicated pickups with free packing supplies provided as promised; more describe delivery windows that moved after they'd already started, multi-day delays with no phone call or apology, unresponsive or rude customer service, and at least one case of the wrong item being delivered. That split, combined with how few reviews exist overall, makes this one to check on directly before committing — ask specifically what happens if a pickup or delivery date slips, and get the window confirmed in writing. There isn't enough here yet to call it a dependable pick with any confidence.