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Northeast Appliance Services fixes dryers and washers, and on Google it sits at 2.3 stars from 6 ratings. A recent customer says a technician came out for an intermittently screeching dryer, said the rollers were replaced and the dryer cleaned, and the screech came back after a single cycle. That customer left a message asking for a return visit, never got a call back, and says a different company later replaced the remaining roller and resolved the issue. A recent customer writes that the business does not return calls and warns against hiring it. In a 2024 review, a customer said the owner wanted credit card information days before the service and hung up when asked about paying by card on the day. A 2023 customer said he came to fix a washer and never came back. In a 2024 review, a customer said a service technician arrived within 3 hours of the call and diagnosed and fixed a broken dryer for a reasonable price. A 2022 customer called the service upfront and honest.
Had a technician out to fix an intermittently screeching dryer. technician stated they replaced the dryer rollers and cleaned the dryer. The issue appeared to be resolved. However, after a single dryer cycle the original issue resurfaced. I called and left a message requesting they come back out. I never received a call back, nor did they ever answer my calls. I eventually had another company come out to fix the dryer. They found that not all the rollers were not replaced. They replaced the remaining roller and the issue was resolved.
I cannot imagine how this "company" stays in business. They don't return calls and if they manage to make time in their day to actually show up on time, they will lie to you and tell you they'll be back. They don't return calls unless you catch receptionist on a good day and even then it's a shot in the dark. Don't do business with them.
I received a call back which is more than I can say for other people advertising 24/7 but to give my credit card information days before service felt uncomfortable. I asked if I could pay with credit card the day of in case they don’t show up and I was hung up on. I was speaking with the owner who would not even give me his name. Highly unprofessional.
Our dryer broke and within 3 hours of calling we had a service technician come and not only diagnose but fix the problem for a reasonable price. I know who we’ll be going to in the future!
Super shady! Doesn’t finish his jobs. Had him come fix my washer and hasn’t been back since. If he says he coming back, he won’t. Secondly I see him at the car wash cutting everyone in line. When I did the same thing to him he got over the top upset and was trying to fight with me in the line. Then took a picture of my vehicle for some reason. Sad excuse of a man. Take your business elsewhere.
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1 change recorded — last scanned Oct 23, 2026.