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Northeast Leak Detection & Pool Service is a one-technician outfit built around a single specialty: finding pool leaks other people can't. Eric, the technician named in every review, shows up prepared — reviewers describe him diagnosing a leak in a pool return circuit and even letting the customer listen for it themselves, and one review from mid-October 2021 recalls him getting into a wetsuit to track down a leak in cold water. The track record spans 2021 through 2025 and covers a range of jobs: patching small holes in an aging vinyl liner, finding two tears in another, and in one case running 110 feet of new plumbing after tracing a leak to piping under the pool steps — work a customer says has held up for years since. One reviewer, new to pool ownership, called out how much they learned about their own decades-old liner from working with the company. What comes through across every account is speed and follow-through: pool leaks tend to be emergencies, and reviewers consistently mention Eric responding quickly and prioritizing the situation rather than making them wait. For anyone with a suspected pool leak, the reviews here point to a specialist worth calling directly rather than a general pool-maintenance outfit.
Eric was very punctual, knowledgeable, friendly and prepared. Came out, and diagnosed within a very reasonable amount of time. Explained and let me listen for myself as to where the leak was in the pool return circuit. Highly recommended.
Eric was fantastic! Braved my cold pool to take care of a few small holes in my vinyl liner. He saved my pool from having a rough winter. Here's to hoping I get another summer or 2 out of it
Best service! I would recommend
I highly recommend this company for your pool leak concerns and repairs. Our home came with a pool that had been neglected for about 5 years (as far as we know). The vinyl liner is original and just over 30 years old. I am completely new to pools and learned from Northeast's website that I should not be losing as much water as I was. The information provided on the website is crucial for recognizing if you may have a leak. I recommend checking out their website for information. Originally when I reached out, there were no openings to come and inspect our pool. I received a call the next day with an opening within a week, due to a cancellation. It was almost July, and I was happy to get an appointment. Eric arrived, had great communication and was very professional. His diagnosis was very thorough. He checked all of the pumping and the entire liner. There were 5 tears in the liner and his repairs were included in the price we paid, and performed right then. While this most likely can't be done for every customer, he did not charge us extra for being slightly over his distance requirement (he had another appointment the next town over) and gave us tips and information our pool liner and plumbing. I appreciated the extra customer service we received. I included a photo of Eric repairing an old previously repaired and reopened tear beside our main drain. I will be calling again if we ever have the need.
Great job finding 2 tears in my pool liner.
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1 change recorded — last scanned Aug 24, 2026.