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Northeast Marble, Granite & Tile describes itself on BBB as specializing in the installation and fabrication of granite, marble and ceramic tile. Its Houzz profile adds that every job it does is custom. On Google it holds 4.7 stars from 35 ratings, and its BBB grade is A+. A 2026 Google reviewer said a new kitchen was their third project with Austin and his team, and called them professional and easy to work with. A 2025 Google reviewer credited Austin, Marigrace and the team with skilled craftsmanship and very fair pricing on countertops. In a 2023 review, a customer said Austin restored a marble tabletop that had been in the family for over 100 years. A 2017 Houzz reviewer said they needed new kitchen granite countertops and tile, and praised the employees as dependable and pleasant. A 2026 Google reviewer said a kitchen countertop was off by 3/4 of an inch on one end, dug into the wall on the other, and the sink mount did not line up. A 2023 Google reviewer said Rich talked them out of a Schluter shower system in favor of traditional tile waterproofing, and that grout in the master bath cracked and crumbled within months. That 2023 reviewer said Rich did not show up twice for promised repairs, stopped answering calls, and that mold and major damage to the home followed. In a 2019 Houzz review, a customer said a backsplash was installed even though it was cracked and chipped when cut, and that over a month of calls and emails had not brought anyone out to look at it.
I had this company do a kitchen countertop and it was off by 3/4 of an inch on one end and dug into the wall on the other. It was uneven and the sink mount didn’t line up. I would highly highly highly suggest you find a more reputable company, Rodger J Moore,l!
Amazing work done by Austin and his team @ Northeast! They are professional and easy to work with. This was our third project with them and we are so pleased with our new kitchen.
Austin and Marigrace and team are fantastic, both in customer service, skilled craftsmanship/attention to detail and very fair pricing on beautiful countertops. . My wife and I could not be happier. Highly recommended.
I brought a marble tabletop here that had been in my wife’s family for over 100 years. It was in rough shape, but Austin restored it to its former glory, and now it’s beautiful and my wife and I use it every day!
I hired this company because they were listed as a Schluter shower system installer. I let rich convenience me the it was not necessary and to trust his year of experience and to go with the traditional tile water proofing. Rich was great at helping us select the perfect tile for our master bath and we were initially very happy with the finished product. Within months, some of the grout had cracked and sections just crumbled out. Rich made promises to make repairs but no showed 2x and then stopped answering my phone calls. I used matching grout caulk and made the repairs myself. Over the past 4-5 years the grout has disintegrated a many other areas which would not be a problem if the walls were waterproofed as the water should eventually make its way to the drain. This did not happen In my case and it caused mold and major damage to my home. I am now left with a useless master bath that needs to be redone AGAIN! After the mold abatement and water damage remediation of course!
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1 change recorded — last scanned Oct 4, 2026.