Northeastern Fence & Supply Corporation

Northeastern Fence & Supply, in Saugus, is first and foremost a fence and outdoor-products showroom — the company says it's been family-owned and selling to homeowners and fence contractors alike for more than 70 years, with a sales team carrying a combined 75-plus years in the trade. Reviewers describe a well-stocked counter for vinyl, cedar, chain link, and ornamental fencing, plus railings and arbors, with staff — Dave and Mike come up by name repeatedly — who reviewers say know the products and can find what a big-box store can't. On the retail side the record is consistently strong: recent 2026 reviews describe finding hard-to-source chain-link parts at a fair price and getting help even as a first-time DIYer, and a 2022 review described buying from them for over 40 years. Google puts them at 4.5★ from 108 ratings, and BBB grades the business A+, though its page notes the company isn't formally BBB-accredited. The installation side draws a rougher record. A 2025 Reddit post warned that the company only uses subcontractors and that its sales manager was inconsistent with customers. That lines up with several installation reviews: a 2025 write-up described a wood-fence section that ripples up and down with no real explanation offered when asked; a late-2025 review said a fence failed and started blowing apart within a year, and the company billed for a return visit instead of fixing it; and a 2022 review described a subcontracted crew that built over sprinkler lines and left panels too high and unlevel, with the whole fence wobbling in wind. A separate 2022 review also flagged rude loading-dock staff, distinct from office staff it called great. Buying materials off the shelf here looks like a safe bet backed by a long track record. If Northeastern is also handling the install, ask directly who's on the crew and get the installation terms — including what happens if a section needs fixing — in writing before signing.