Verified record
Old Town Masonry describes itself as a family owned and operated masonry business with over fifteen years of masonry and chimney inspection and repair experience, serving residential customers as well as commercial projects. The company says it specializes in new chimney construction, maintenance and sweeping, and also builds indoor and outdoor fireplaces, foundations, retaining walls, patios, walkways, stairs and driveways. In a 2013 review, the masons arrived on schedule, everything was done as promised without any delays, and they cleaned up the site on completion. In a 2012 review, they made contact within minutes of an online project request, scheduled an appointment for the next day, called that day to confirm the time, and kept the mess to a bare minimum. A 2012 chimney cleaning for an enclosed wood stove pipe took about 15 minutes and was cleaned up without issue, though the $180 price felt a little pricey and he showed up without a ladder and asked to borrow one. In another 2012 review, they did a good job but were late for appointments.
The masons arrived on schedule. Everything was done as promised and without any delays. Upon completion, they cleaned up the site. Very good job!
They contacted me within minutes of filling out project info online and scheduled an appointment for the next day. They called me on the day of the appointment to confirm appointment time. They were polite, efficient and kept the mess to a bare minimum.
They did a good job but were late for appointments
The chimney was cleaning in about 15 minutes (we have an enclosed wood stove so it's just the pipe) and cleaned up without issue. I thought $180 was a little pricey, but I have nothing to compare it to. We had it cleaned previously but it was in the quote for brickwork. The only reason I gave an average for customer service is because he showed up without a ladder and ask to use my husbands. Not really an issue, but I would imagine you need a ladder at ever job.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded β last scanned Sep 24, 2026.
Step and staircase rebuilds5.0
Basement waterproofing5.0
Retaining walls5.0
Renovates century-old structures5.0
Wood and block retaining walls4.9