Olde Towne Irrigation, LLC

Two Google reviews, a year apart, both from customers who had been with the company for years — that is the whole written history of Olde Towne Irrigation, and it splits cleanly down the middle. The company designs, installs and services residential and commercial lawn sprinkler systems and low-voltage landscape lighting across the North Shore, working out of Newburyport and Gloucester, and describes itself as family-owned. Its Better Business Bureau file lists it as an LLC that started trading in April 2010 with one employee, and names Joseph Chaisson as the manager and customer contact. The good side is specific. In a June 2025 review, a homeowner credited "Joe and his team" with designing an irrigation plan for a three-acre lawn and servicing it every year since, with the whole system automated. A neighbour on a November 2025 Newburyport Nextdoor thread, answering someone asking who installs lawn and garden irrigation, put the company's name forward too. The other side is recent. In June 2026, a customer who opened by saying they had used the company for years with no issues described a major problem this season around a sprinkler opening they had arranged for the afternoon, when they would not be home in the morning. Google's 3.5-star average is simply those two reviews — a 5 and a 2 — averaged. Worth knowing before you call: the BBB page shows an A+ while stating plainly that the business is not BBB accredited, which are two different things. With only two written accounts on file, ask for recent local references and pin down the appointment window in writing when you book.