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Orchid Maids Cleaning Service is a house-cleaning company whose website lists the towns it serves, from Canterbury and Windham to Groton, Stonington and Pawcatuck. On Google it holds 4.8 stars from 57 ratings. A 2025 customer said they booked a deep cleaning for their dad as a Father's Day gift and that they arrived right on time. A 2024 customer said Orchid Maids completed a move-out deep clean of the home they sold, and that they then began using the company for regular cleaning at their new home. A 2023 customer said three cleaners worked six hours on a deep clean and the kitchen came out looking brand new again. A 2023 customer said a tree took the power lines down an hour before Luz and Jesiel arrived for a move-in clean, and that they "just rolled with it." A 2026 customer said they were told a move-in cleaning would take eight hours, that it was finished in two to three, and that they paid $1100 after being charged extra to have both ovens and both fridges cleaned. A 2023 customer said a team of two cleaners finished the ceiling fans, interior windows and showers but left the dusting far from complete and hand prints on the doors; that customer advised reading carefully which services are included and doing a thorough inspection before they leave. A 2022 customer said they called the office with a list of spots that were not cleaned and that the owner offered no solution after they paid $286.
Excellent team - very responsive!
Would not recommend. I chose this company for the reviews and for the move in thorough cleaning service. I originally booked online for 1pm cleaning. They called me to say they can’t do 1pm because they only do 9am for move in cleanings due to them being so thorough and needing a full day to clean. Then the only availability they had for 9am was over a week after I needed it , but I agreed. They called me prior to the appointment to ask me to run self cleaning mode on the ovens myself so that their staff didn’t have to do it. I complied. Then they told me that if I want both ovens cleaned and both fridges I would need to pay extra as only 1 of each appliance is included. This was a $1k cleaning service. So I complied and paid extra. When they arrived on the day to clean they told my boyfriend they likely wouldn’t have time to clean the extra fridge. we had to call back their boss to confirm we paid extra and it would be cleaned. Then they completed the cleaning within only 2-3 hours needing us to come back from work early and inspect the job when we were told it would be an 8 hour cleaning and we could inspect at the end of the work day. At the end of the day they just did a really shoddy half ass cleaning job. Messed up my schedule multiple times telling me it would take 8 hours and be very thorough, charging me extra , so I paid $1100 for 2 hours of sub par cleaning. Just be aware.
They do a great job, would highly recommend.
So worth the money! I scheduled a deep cleaning for my dad as a Father's Day gift, and he was thrilled with the result. It was very easy to book. They arrived right on time and were incredibly hardworking, kind, and efficient. My dog loved them as well. Will definitely book again!
Had a great experience with Orchid Maids for a deep clean of my house. They showed up right on time, were super friendly, and did an amazing job—everything looked spotless. I really appreciated that they asked if I had any preferences for cleaning products before they started. It’s a small thing, but it showed they really care. Their website is easy to use, with clear pricing and no hidden fees. Booking and payment were super simple too. One tip: make sure to do a quick walkthrough with them before and after the cleaning. They're really open to feedback and happy to go back over anything if needed—they genuinely want you to be satisfied. Overall, the whole process was smooth and stress-free. Definitely recommend and will be using them again!
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Orchid Maids Cleaning Service. Use it to sanity-check bids, then get the real number in writing.
Published recurring discounts run 10–30% off the one-time price, and weekly gets the deepest cut.
Estimated range
$150 – $250
Typical cleaning visit around $200
