Verified record
ServiceMaster by Mason is a restoration and cleaning company: its website lists water damage restoration, fire and smoke damage, puffback and oil burner soot cleaning, mold inspection and removal, and biohazard and trauma cleanup, and it offers 24/7 emergency service. A recent Google customer described the service as quick and efficient. In a 2025 review, a customer said the company came when a furnace exhaust backed up in the house, cleaned from top to bottom and helped cover it through the homeowner's insurance. A 2025 customer wrote that the company removed a mold problem, came on time, and adjusted the bill when the problem turned out not as bad as they thought. A 2025 customer said someone was out almost immediately for a clogged dryer vent at a mother-in-law's house. A 2022 customer said one cleaning visit was a terrible job, and that a call got another appointment for the following week. Its Connecticut home improvement contractor registration, HIC.0669856, is active on the state registry, with SERVICEMASTER BY MASON as the holder of record.
“ServiceMaster by Mason offered a helping hand by removing the soot and fire debris from some of the items firefighters were able to recover, including the urn that contained her husband’s ashes.”
Service was quick, efficient and the provider was polite and respectful. Work was very satisfactory.
We have had many interactions with this wonderful company, and they are always a great time. Their Marketing Director, Beth, is just the best ever!
So happy to have found ServiceMaster by Mason! Our family has used them for duct cleaning and also also for a quote to rememdiate an odor from a home we were planning to purchase (unfortunately, the sale did not go through). All of the staff we've spoken to over the phone or interacted with in person are courteous and professional. We highly recommend them!
ServiceMaster by Mason came to the rescue when we had a furnace exhaust backup in the house. Cleaned from top to bottom and helped us cover it through our homeowner’s insurance. Great service, great company!
We are very pleased with the work that ServiceMaster by Mason did to remove our mold problem. They came on time, we're friendly and fast. They took the time to listen to us before they started then explain what they had done before they left. Additionally, when they found out the problem wasn't as bad as we thought, they adjusted the bill accordingly. We would call them again if ever needed. Thanks for the help.
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1 change recorded — last scanned Oct 30, 2026.