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Verified record
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Highlights
- Same-morning visit — a 2025 customer called at 8 am, they came around 10
- Spring in stock — a 2024 customer said the door was repaired by 1pm
- Phone troubleshooting — a 2025 customer said Justin gave simple fix instructions
- Repair before replace — a 2023 customer said they replace only when absolutely necessary
- Original installer — a 2024 customer said Pearson installed their first door in 1988
A broken spring, a snapped cable, a door that won't close: Pearson Door LLC is the garage door company people call when the door quits, and on Google it holds a 4.4-star average from 27 ratings. A 2025 customer had a garage door cable snap and a coil break on a Sunday; they called first thing the next morning and said they were there in an hour and repaired it in 30 minutes. A 2025 customer whose door was only opening half way called around 8 am on a Monday and said Shawn and Kyle came out that same morning around 10. A 2025 customer who needed work on all 3 overhead doors reached out to Justin on a Thursday morning; Shawn and Kyle completed the work Monday morning, including two motors and new springs. A 2025 customer said a garage opener from a 1997 install failed, and the part was in stock to complete the repair in less than 20 minutes. A 2025 customer whose operators were thrown off by power failures said Justin gave simple instructions over the phone to fix them. Some households have used Pearson for decades. A 2024 customer said a broken spring trapped a car in the garage; after a Sunday-evening message, Pearson committed to an 8:15 Monday appointment, had the right spring in stock and had the door repaired by 1pm. That 2024 customer said Pearson installed their original door in 1988. A 2024 customer said Pearson installed their original garage door when the house was built in 1993 and they didn't shop around when it was time to replace it; they said the crew arrived when they said they would and left the driveway and garage free of debris. A 2024 customer on crutches, whose garage door was the only way into the home, said Kenny came out immediately and explained what happened and how he fixed it. In 2023, a customer wrote that it was the third time Pearson had come out on the same day to repair one of their four garage doors, and that they repair rather than replace unless absolutely necessary.
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