Pest Assassins

Newton homeowners who call Pest Assassins are usually dealing with something specific: rats tunneling in under a foundation, mice inherited from a previous owner, carpenter ants working through a deck. Pest Assassins is based in Newton, Massachusetts, and its name shows up in review after review next to a short list of the same technicians — Derek and Tyler most often. The pattern holds up across genuine depth: 107 reviews since 2021 spread across five different sources, and on Google alone a 5.0 average from 139 ratings. The last six months alone added 26 more reviews, and none of them negative. One recent visit found rat droppings scattered through a basement and traced the foundation openings the rats were using, leading to a plan of baiting, trapping, and sealing entry points. Another recent call cleared carpenter ants that had been eating into a deck and, on the same visit, took out a wasp colony nesting nearby. A third describes a mouse problem being traced to its root cause with an exterior exclusion job rather than just indoor traps. Reviews from this window also describe a responsive office — one customer mentioned easy rescheduling around bad weather, another said the front desk stayed reachable through the whole process. The Better Business Bureau lists Pest Assassins as an accredited business with an A+ rating. There isn't a documented complaint anywhere in this stretch to weigh against that. The technicians named again and again — Derek, Tyler, Ian, Greg, and a few others — suggest a small, consistent crew rather than rotating strangers through a house. The one thing worth asking about, simply because the reviews cluster so tightly around a handful of names, is which technician will actually be assigned to your appointment. For a rodent, ant, or wasp problem in the Newton area, the pattern here is a company that traces the actual entry point or nest rather than just placing traps and leaving. Confirm the visit includes that kind of inspection and exclusion work, and ask what the follow-up plan looks like if a first treatment doesn't fully clear the problem.