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PIC Home Pros is a Londonderry, NH home improvement company that also trades as Bath Flip; its site presents bathroom remodeling, roofing, siding and window replacement across New England from Londonderry, NH and Plainville, MA, and claims 30+ years of experience. Google shows 4.7★ from 444 ratings, Angi and HomeAdvisor 4.2★ from 203, and Thumbtack 3.9★ from 44; the BBB lists an A+ grade, accreditation and prints "26 complaint(s) on file". Recent Google reviews describe one- and two-day shower and bathroom installs, and an April 2026 reviewer says the crew worked to 10pm and followed the accessibility details her husband needed. Complaints run the other way: a May 2026 1★ reviewer says a window and siding job took over a year, the windows were measured wrong 3 times and the windows installed were not the ones agreed. A March 2026 1★ reviewer says a one-day tub-to-shower conversion took 3 days and left damage to repair, and an October 2025 Angi reviewer says crews left a vanity and a shower door uninstalled on a bathroom contract.
“Cost and trust are primary concerns for many homeowners when considering home improvements.”
“the days-old case NewPro Operating LLC v. Pic Home Pros, LLC (1:19-cv-12068)”
“PIC Home Pros earns a 5.0-star rating from 0 reviews and 1 complaints, indicating that most customers are exceptionally satisfied with home improvement projects.”
“NewPro Operating, LLC v. Pic Home Pros, LLC, 1:19-cv-12068, (D. Mass.)”
The team insures everything is protected prior to the start of work
Bath flip was a pleasure to work with. From the original salesperson, to the job coordinator, to the workman who actually did the job. They were all very professional. And the job came out spectacular. We are very pleased with the outcome to say least. The materials used were top of the line and my wife is especially pleased with the retractable bench in the shower. What I am most pleased with is how the job coordinator Aaron and Katrina kept everything running smoothly. And the high quality of the installation and materials used.
Buyer beware!! I live in Massachusetts! We hired PIC for a full house window replacement and new siding installations. The contract process was ok and then the project took over 1 year to complete. The windows were measured wrong 3 times yes the third time the new CEO Steven came out personally and measured the windows for accuracy. Once the windows were installed the siding was next. They removed old siding and I complained that the windows they installed were not the ones we agreed to purchase. There response was to postponed the siding job while my house had exposed wood to outside inclement weather, demanded I sign an amended contract for the installed windows before they would return to complete the siding installation. I had already paid for the windows in full and 2/3 of the siding payment. I had no choice and agreed to the amendment because they refused to return or take my calls until I signed via email. Once the siding was complete, I paid the balance in full (47k)and told myself I’m done with this company. 2 years have past and I decided to post a review because after all of that, I found out the windows they installed were not even rated for New England and did not qualify for mass save. The windows they sold me are rated to Mid Atlantic (Milder climate). We paid full price and received less. They lost so much by ordering the wrong windows twice (not my problem) that they ended up screwing us) My hope is that someone reads this and learns from it. I can’t return them now!! I found this company on Angie’s list and will never use either we one again…
Very good company to work with. They kept us updated every step of the way and the whole shower area came out beautiful.
We were so impressed with PIC and the guys who installed our new bathroom--in TWO DAYS. The installers were so skilled and precise and the renovation is terrific: looks just wonderful and is so well done. The staff at PIC called every day. Terrific service all-around.
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2 changes recorded — last scanned Sep 4, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from PIC Home Pros. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300