Verified record
Pine Hill Landscaping & Snow Plowing describes itself on the Better Business Bureau as located in Ludlow, MA, offering landscaping services. Its BBB listing names landscape maintenance, snow removal, spring and fall clean-ups, aeration, stump grinding, gutter cleaning, and paving and stone work among the services it offers. A 2024 Google customer said they had used Pine Hill for approximately 10 years to cut their lawn, and that the company also cleaned their gutters and did occasional trimming of their bushes. That 2024 customer said the company was always responsive and called back quickly. A 2019 customer said they had used the company for at least 20 years over three residences and had it put in retaining walls, walkways and a patio and handle their sprinkler system. A 2018 customer said that after a major snowstorm on top of a storm days before, Pine Hill called to say it would be very late and came late in the evening. A 2023 customer said a scheduled firewood delivery was a no-show, and that 40% of the wood was longer than the 16 inches discussed when ordering. That 2023 customer said they worked for weeks to get a resolution and finally cut the rest themselves. A 2017 customer said they received two bills in the mail for services they did not ask for or authorize, one of them for snow-plowing, and had heard nothing back after calling three times.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pine Hill Landscaping LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
I have used Pine Hill for approximately 10 years. They cut my lawn and do a good job. when I need extra work and give them a call. They’re always responsive and call back quickly. They also clean my gutters and do occasional trimming of my bushes, and I’ve always been happy with the work.
Ordered 2 cord of firewood and scheduled delivery they no showed wasted day waiting for them. Got that sorted out paid cash for my firewood then noticed that 40% was too long beyond 16" which was discussed when ordered. Worked for weeks to get a resolution - responses "I let the boss know" I finally just cut the rest myself. Don't use them, if you do use a CC -don't pay cash
I have used this company for at least 20 years over 3 different residences. They are by far one of the most reasonably priced company by far over similar companies that offer the same services. The owner will make sure anything you need gets done to your satisfaction. I have had them put in retaining walls, walkways, patio, lawn service, over seeding, gutters, mulching and handling my sprinkler system. Highly recommend!!
They are very hard working and do a great job. One time, when we had a major snowstorm on top of a storm days before, they had to come late in the evening. Roads were impassable all day long and all snow removal companies had the same problem. Neighbors were using snow blowers very late at night and very early in the morning. Pine Hill called us to let us it would be very late; they also cleared it through the local police department. They are very customer-service oriented. We have had absolutely no problem with PIne Hill and have been with them for six years.
I've received two bills in the mail for services I did not ask for, or authorize. One bill was for snow-plowing which was absolutely never discussed with this company, and considering it has snowed twice here and I own my own snow-blower, renders this service completely unnecessary. I've called three times now and was told the owner would call me back, but I've heard nothing. When I initially reached out to get a quote on some services from them it took them 2 weeks to respond, and they didn't call, they came to my house in the middle of the day, and I just happened to be home from work that day. Incredibly unprofessional and so far terrible customer service.
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2 changes recorded — last scanned Sep 29, 2026.