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POOL SHARKS is listed in Webster, Massachusetts and presents itself for pool service and related outdoor work; its own site identifies the business by name but supplies little usable service detail in the captured page. Angi describes Pool Sharks LLC as a Massachusetts pool company that also handles snow and ice removal, and its profile says Spanish-language support is available. Angi shows a Douglas address, so confirm the current service address when booking. Customers describe a broad pool-service track record from 2021 through 2026. Recent reviews cover pool cleaning and opening, pump and filter repairs, equipment installation, liner replacement, concrete and patio work, salt-system conversion, and a pool renovation. Reviewers repeatedly mention clear communication, quick responses, thorough work, and follow-through; one June 2026 customer said the team returned the next day to correct an incomplete cleaning, and a 2024 customer described a liner-wall repair completed within the quoted timeframe. The supplied reviews are uniformly positive, but homeowners should ask for a written scope for liner, equipment, concrete, patio, or hardscape work because those projects vary substantially. Confirm whether snow removal is available for the needed property type and season, and verify the current address, warranty terms, and estimate before authorizing work. POOL SHARKS appears suited to homeowners who need recurring pool maintenance, seasonal opening or closing, repairs, equipment work, or liner and patio projects. The review history supports responsive pool service, while the current scope and location should be confirmed directly before booking.
I am very critical and don't take providing reviews lightly. Most service related contractors i find care more about the money and getting to their next job. Zack and his team are different and were amazing. Had a leak in the plumbing and needed a bunch of concrete repair done to my pool. I was extremely satisfied with the outcome. Zack and his team were very professional, engaging and personable (as I asked a lot of questions along the way) and cared about the work performed and my satisfaction. The cost of the work performed was also extremely fair. Would highly recommend their services!
Zack and his crew are amazing! I had an issue with my pool (specifically, the lack of clearing after my pool was opened) and I reached out to Zack on a Saturday morning around 9 AM in full panic mode as I was posting a pool party in one week for at least 60 people, and my pool was not even close to being swimmable. Within a few short hours, Zack and his crew were at my house to assess the issue. Zack walk me step-by-step of what the issues were and what he was gonna do to fix it. Zack stopped by my house every single day that week to keep an eye on my pool and do what he needed to do to make sure that it was in perfect condition for the party, often sending videos and pictures with every visit. I I can’t recommend Zack and his company enough! Customer service is Topnotch. I will not be using another company ever again.
This was my second time using Pool Sharks and I continue to love them. They are very responsive, easy to communicate with and they always make my pool look great and ready for summer!!
My sand filter cracked, and despite the busy season, Pool Sharks was able to find time to replace it. In addition to the new filter and plumbing, they took care of disposing of the old one. My system has been working great since then. Communication was good and I appreciated the detailed quote.
Had them come to vacuum out some stubborn particles in my pool. First time didn't turn out great. So Zack sent two guys back the very next day to get it done right and it looks AMAZING now. Great communication, fast service, and the care Zack shows his customers can't be matched!! Would recommend Pool Sharks to everyone Thanks guys!
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Added 33 new comments, added 53 new photos, established 4.4 rating
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