Verified record
Pools by Richard, Inc. builds and services pools and spas. On its Houzz profile, the company describes designing and building in-ground gunite pools and spas, especially pools with vanishing edges. Its Better Business Bureau page describes the design, installation and service of custom pools for residential and commercial properties, plus a showroom open Monday to Saturday with Sundance spas and pool and spa equipment. A pbn.com article has described the Cranston company as a family-run business specializing in custom gunite pools and spas. A recent Google customer says the prices are fair and "the service guys are great." A 2024 Google customer said the team answered questions during building, and that the build went well and fairly quickly. A 2024 Google customer said the company made everything easy and the process was quick. A 2013 Houzz reviewer said they had worked with Ted Richards over the past 20 years. Its Massachusetts home improvement contractor registration is active on the state registry. On Google it holds 3.5 stars from 19 ratings, and its BBB grade is A+.
“Pools by Richard”
“Cranston’s Pools by Richard, a family-run business that specializes in custom gunite pools and spas, has been using Hayward products for 25 years.”
I did not write the prior review citing over priced services. Prices are fair and the service guys are great. Thank you. The
I have absolutely no complaints working with them, they made everything super easy and it was overall a quick process.
Absolutely LOVED working with the pools by Richard team, they were very fair and considerate. During building if there were any questions along the way they would gladly answer. Building went well and considerably quickly. If you’re in the market for any type of pool/spa I would ABSOLUTELY recommend working with them!
I have worked with Ted Richards over the past 20 years and found him to always represent the highest level of quality and craftsmanship. Honesty and High Standards are Ted's middle name…. If you want something done right and on time with the last bit of details thought of then Ted is your guy. Pools and Spas by Richards has been in business for a very long time and this is not by accident…. it comes from hard work, being honest, doing the very best work possible and treating your clients like you would want to be treated yourself. I highly recommend Pools and Spas by Richards for all your Swimming Pool and Spa needs…. I have given him a 5 star rating for a reason… it's because I know his work is EXCELLENT !
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Oct 6, 2026.
