Pridham Roseberry Properties, LLC

The owner/pricing person is a complete jerk. Too bad. The estimator was great. Not recommended at all.

We hired Pridham to install a drywell for my water treatment system backwash discharge. Prior to the project, we explicitly inquired about the warranty coverage, and we were assured that it would be included. Unfortunately, the dry well malfunctioned within just a few months. In response, we reached out to Pridham, and they promptly sent a crew to repair the failed drywell. However, the repair work took place in January, leaving our yard in a state of disarray. We were informed that the job would be completed in the spring. To our dismay, we received an unexpected bill for the repair. We had assumed that the malfunctioning drywell would be covered by the warranty, and we were not given prior notice that the repair work would not fall under it. Making matters worse, the so-called repaired drywell suffered another failure shortly thereafter. We attempted to address the second failure and the state of our yard with Pridham. They assured us that they would rectify the situation in the spring. However, it has now been six months since that conversation, and we have not received any further communication or action from them. While the individual I communicated with from Pridham was consistently courteous and responsive, I regretfully cannot endorse this company for drywell installation based on our experience. The repeated failures of the drywell, the unexpected billing, and the lack of follow-through on their promises have left us disappointed and dissatisfied with their services.

Great company, friendly & quality work. Thanks !

They were prompt, courteous and very hard working

This is a quality company. David really cares about the work he does and makes sure everything is done perfectly before he considers the job complete. Wonderful to work with.