Verified record
Primary Masonry & Construction Inc is a Waltham, Massachusetts masonry contractor. The company describes itself as family-owned on one directory profile, while its other two profiles list it as veteran-owned. State records show the business holds an active Massachusetts Home Improvement Contractor license, HIC #214708, registered to the business under its own name. The reviews the company has received span from February 2025 to May 2026 across three platforms. In a February 2025 review, a homeowner said their project was completed to a high standard with strong customer service. In a May 2025 review, a homeowner praised a new paver patio installation, crediting a crew member named Finn for being patient and thorough and calling the finished result outstanding. More recent reviews describe serious problems. In a September 2025 review, a homeowner said the company was hired to demolish an old chimney and rebuild it, left the work about two feet short of code compliance, and never finished the job, requiring a second contractor to complete it. A May 2026 review, posted in nearly identical form on both HomeAdvisor and BuildZoom, described unpermitted work and said the reviewer won a small-claims court judgment against the company that remained unpaid as of the review. Both reviews from the last six months describe negative experiences, a shift from the earlier 2025 reviews. The company's directory pages list masonry, chimney repair, waterproofing, steps work, French drainage and roofing among its services, though only the patio and chimney work are backed by specific customer accounts. Anyone hiring should confirm the license is still current, ask directly about permitting practices, and get clear, written terms on project completion before booking.
Unprofessional experience, to say the least. Work was done poorly, no permits were pulled, and I had to take him to Massachusetts Small Claims Court. I won a judgment that he still hasn’t paid. Based on my experience, I strongly advise homeowners to avoid this contractor at all cost.
Unprofessional experience. Work was done poorly, no permits were pulled, and I had to take him to Massachusetts Small Claims Court. I won a judgment that he still hasn’t paid. Based on my experience, I strongly advise homeowners to avoid this contractor at all costs.
I had a terrible experience with this contractor. He never finished the work I contracted him to do. I paid him to demo an old chimney and rebuild me a new one. I paid top dollar for the job and he left me 2 feet short of a code compliant chimney. I've had to hire a real professional to come finish the job and they looked at Primary's work and found all sorts of issues. He knew he was such a bad contractor that he got another one to submit the permit! Do not use this guy. Take my word.
We recently had a new paver patio installed by Primary Masonry and Construction, and we couldn’t be happier with the results. From start to finish, the experience was smooth and stress-free. We worked with Finn, who was incredibly kind, patient, and knowledgeable. He took the time to answer all of our questions—no matter how big or small—and made sure we felt confident and informed throughout the entire process. The quality of the workmanship is outstanding, and the finished patio looks even better than we imagined. If you're looking for a reliable, professional, and customer-focused company, we highly recommend Primary Masonry and Construction.
Primary masonry and construction got my project done to a high standard. Customer service was also top tier, couldn’t fault them in any way. I would highly recommend .
Specializes in
Also offers
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 18, 2026.
Renovates century-old structures5.0
Wide masonry range4.6
Retaining wall along a 75-foot driveway4.6